The service is prompt and my queries are always answered. Advice is forthcoming and helpful.
Natalie Harris
William Russell
6 years ago
Thank you for taking the time to provide your valuable feedback and for being a William Russell customer for many years! It's great to hear that you are so pleased with the service you have received from us and we are really happy to have you with us.
구매일: 11/01/2019
0
공유
EJ
Erik Janson
Feefo 인증됨
6 years ago
William Russell에 대한 Erik Janson의 의견:
Yes
Natalie Harris
William Russell
6 years ago
Thank you very much for your 5* rating, we do appreciate you taking the time to get in touch with us.
구매일: 30/10/2019
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
It was OK.
Natalie Harris
William Russell
6 years ago
Thank you for taking the time to leave us your comments. We sincerely value your feedback and strive to deliver excellent quality customer care at all times. If we have not achieved that for you on this occasion, we'd really love to hear how we can improve your experience with us. If you are happy to give us your thoughts directly, please do get in touch - you can contact us at enquiries@william-russell.com.
구매일: 26/10/2019
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Fast and informative.
Natalie Harris
William Russell
6 years ago
Thank you for taking the time to contact us with your 5* positive feedback. We are pleased to hear that you are happy with the service you've received from us, we're more than happy to help!
구매일: 22/10/2019
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Good communication about when my premium needed to be paid.
Natalie Harris
William Russell
6 years ago
Many thanks for your positive feedback. We are happy to have you with us, and pleased to know all went smoothly during your renewal process.
구매일: 18/10/2019
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Agent was great at explaining the coverage and always available.
Natalie Harris
William Russell
6 years ago
Thank you for your 5* rating and comments. Our brokers are important to us and we are very pleased to hear that you are happy with the service you received from your broker when renewing your Global Health Insurance plan. We do appreciate you taking the time to leave us your comments.
구매일: 19/10/2019
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
They responded helpfully & promptly to my queries when I wished not to share my medical history with my Broker as I felt it too personal to discuss with a familiar person (my Broker) face to face. ...
자세히 읽기
Natalie Harris
William Russell
6 years ago
Thank you for your positive feedback. We are so pleased to hear that you are happy with the service you received from us and your broker while setting up your new Global Health Insurance plan. We're very happy to help. Thank you again for taking the time to comment.
구매일: 14/10/2019
0
공유
신뢰할 수 있는 고객
6 years ago
The renewal was handled professionally and without any need for me question a quality proposal.
Natalie Harris
William Russell
6 years ago
Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received from our team while renewing your Global Health plan. We sincerely thank you again for taking the time to comment.
Made the purchase through an agent so haven't had direct contact with William Russell Ltd. But they're very accommodating and helpful when it comes to the wishes of insurance buyer. Therefore the...
자세히 읽기
Natalie Harris
William Russell
6 years ago
Many thanks for your 5 star positive review. We are pleased to hear you are happy with the service you've received from both ourselves and from your broker and we are very happy to have you as a customer of William Russell.
구매일: 10/10/2019
0
공유
ME
Member
6 years ago
William Russell에 대한 Member의 의견:
Other than annual renewals, I've never made a claim so I have no experience in working with William Russell. I really can't say much else at this time.
Natalie Harris
William Russell
6 years ago
Thank you for your positive review and rating. We are pleased to have you with us and should you ever need to claim, our claims teams are on hand and happy to help you through the process.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.