Many thanks for your positive review. We are delighted to hear how pleased you are with the service that you have received. We appreciate you taking the time to leave us your comments.
구매일: 29/05/2020
0
공유
LS
Lee Smith
Feefo 인증됨
6 years ago
William Russell에 대한 Lee Smith의 의견:
All good. Thanks again.
Natalie Harris
William Russell
6 years ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We appreciate you taking time to contact us.
They listened to my email about my circumstances and helped me to continue with my policy.
Natalie Harris
William Russell
6 years ago
Thank you for taking the time to contact us with your 5* positive feedback. We are so pleased to hear that you are happy with the service you have received and that we were able to assist you during the renewal of your plan. We're more than happy to help! Thank you again for taking the time to comment.
구매일: 15/05/2020
0
공유
VV
Veiko Vaine
Feefo 인증됨
6 years ago
William Russell에 대한 Veiko Vaine의 의견:
Renewals are easy and smooth:) Documents are clear, short and easily readable, that's very good.
Natalie Harris
William Russell
6 years ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us during your renewal. We appreciate you taking time to contact us.
구매일: 03/06/2020
0
공유
CC
Carmen Samantha Cowley
Feefo 인증됨
Maun Botswana
6 years ago
William Russell에 대한 Carmen Samantha Cowley의 의견:
I have always had excellent service from them. Being it putting in a claim, renewal or any arrising issues. What makes William and Russel stand out is there customer service, that they personally...
자세히 읽기
Natalie Harris
William Russell
6 years ago
Many thanks for your fantastic 5* review. We are delighted to hear that you are happy with the service our team has provided and it's great to hear that you feel our service is what makes us stand out as a health insurance provider, we really do aim to deliver excellent quality customer care at all times. If you do recommend us to anyone, please do take advantage of our 'Recommend a Friend' feature. You can find full details here:- https://www.william-russell.com/recommend-a-friend/.
구매일: 30/04/2020
0
공유
HB
Hanna Baldwin
Feefo 인증됨
6 years ago
William Russell에 대한 Hanna Baldwin의 의견:
I have a life insurance policy, which I ok have not needed to use. The customer service experience when purchasing and re-purchasing has been really good though!
Natalie Harris
William Russell
6 years ago
Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received. We do our absolute best to ensure we provide a professional yet caring service at all times. Thank you again for taking the time to comment.
구매일: 29/04/2020
0
공유
HM
Hilary Maude
Feefo 인증됨
6 years ago
William Russell에 대한 Hilary Maude의 의견:
Speedy feedback
Natalie Harris
William Russell
6 years ago
Many thanks for your positive review. We are very pleased to hear you are happy with the service you have received from our team and we appreciate you getting in touch.
구매일: 30/04/2020
0
공유
JB
Josef Breza
Feefo 인증됨
6 years ago
William Russell에 대한 Josef Breza의 의견:
Acceptance of payments in two installments.
To streamline over/ under payments caused by unpredictable bank transaction charges. Instead of sending a bit of monies up and down accruing more charges...
자세히 읽기
Natalie Harris
William Russell
6 years ago
Thank you for your comments, we appreciate your feedback. We do offer several instalment options should a customer not wish to pay the annual amount such as monthly, quarterly and half yearly and while we do not have any control over the charges made by banks, we try and make the payment process for our customers as easy as possible in many different circumstances. Thank you for taking the time to get in touch and for renewing your plan with us.
구매일: 30/04/2020
0
공유
WM
William Alan Macdonald
Feefo 인증됨
6 years ago
William Russell에 대한 William Alan Macdonald의 의견:
Donna Ayres, who I dealt with through e-mail responded quickly to my queries and was most helpful. I am now 70, my wife is 64 and we live in Indonesia and pay our own insurance. I find the renewal...
자세히 읽기
Natalie Harris
William Russell
6 years ago
Thank you for your positive review. We're really pleased to hear that Donna was able to help you through your renewal process quickly and efficiently. We do thank you for renewing your William Russell health plan for another year.
구매일: 05/01/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
other than reminders for renewal , I dont get any other service
Natalie Harris
William Russell
6 years ago
Thank you for taking the time to leave us your comments. We are currently looks at ways we can stay in touch with our customers throughout the year with news stories, updates on services, new promotions, etc. In the meantime, if you need any help or have anything you wish to discuss you can contact our team any time and we will be happy to help. We sincerely value your feedback so thank you for getting in touch.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.