Prompt response to hospital admission notice. Yes would certainly recommend them.
Angela Hurst
William Russell
5 years ago
Thank you for your kind review and feedback. Please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here. Thanks again for taking the time to leave us your review.
구매일: 16/10/2020
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Feefo 인증됨
5 years ago
Always excellent, responding to all queries, making it clear what we need to do to make claims etc.
Angela Hurst
William Russell
5 years ago
Thank you for your fantastic 5* review and comments. We're always here to help and look forward to assisting you with your policies going forwards. Thanks again for leaving us a review!
I have used William Russell for my overseas medical insurance on and off for about 6 years and always found the staff to be very frindly, helpful and always quick with any response.
Angela Hurst
William Russell
5 years ago
Thanks for your great 5* positive review of your new Personal Health Plan, it's great to have you back with us! We very much appreciate your comments and are so pleased you have had a great experience in setting up your policy this time round. We hope to continue helping you in the future.
Service and staff are great and helpful but the constant upping of premiums even when there is no claim becomes frustrating and may lead me to look elsewhere for other coverage if it continues.
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We do understand your concerns regarding increases in premiums. We’re always working to make our premiums fair and sustainable for our members, but this
objective has taken on greater importance as the cost of private healthcare around the world rises.
This healthcare inflation is driving up premiums from all insurance providers; for our part, we’re
doing everything we can to spread the inflation fairly. Please speak to us regarding your renewal next year, we will work together to try and find a solution that suits your needs.
구매일: 10/06/2020
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Feefo 인증됨
5 years ago
Extremely professional throughout and very easy to make claims. A bit expensive but you have peace of mind.
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5* review and comments. We're happy to help and do try to make both starting, renewing and claiming on your policy as easy as possible. Thanks again for your review and comments.
구매일: 06/11/2020
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Feefo 인증됨
5 years ago
Every thing is perfect
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review of your Personal Health Plan renewal. We're so pleased to hear that everything has been perfect for you and we appreciate your lovely comments. Thanks again for taking the time to leave us a review.
Renewed my annula health insurancr efficiently and in a polite and courteous manner.
Angela Hurst
William Russell
5 years ago
Thank you for your 5* positive review regarding your William Russell Personal Health Plan renewal. We're happy to help you again with your plan and are here any time, should you have any questions. Thanks again for taking the time to leave us your lovely comments.
The service is excellent. Very helpful and quick response.
Angela Hurst
William Russell
5 years ago
Thank you for you amazing 5* positive review! We're happy you decided to renew your Personal Health plan with us again and we look forward to assisting you during the coming year. Thanks again for your lovely comments.
Communication is always excellent! They always remind us when policies are due for renewal etc.
Angela Hurst
William Russell
5 years ago
Thank you for you fantastic 5* review! We're so pleased to have you with us and are happy you renewed your Personal Protection plan with us again. Thank you once more for your kind comments.
Thank you for your positive 5* review! We appreciate you taking the time to review us following your Personal Health plan renewal. We are pleased you remain happy with your cover and our service. Thanks again!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.