Voyager Insurance Services에 대한 Trusted Customer의 의견:
Excellent service by Voyager Insurance Services
Thanks for the quick and easy service!
0
공유
TC
Trusted Customer
Javea, Spain
9 years ago
Voyager Insurance Services에 대한 Trusted Customer의 의견:
Arranging the insurance was easy enough, once I'd worked out that your "Get...
Arranging the insurance was easy enough, once I'd worked out that your "Get Quote" buttons didn't work by left-clicking the mouse, but only by right-clicking and choosing "Open Link In New Tab". Most...
자세히 읽기
Customer Services Team
Voyager Insurance Services
9 years ago
Hi there,
Thank you for taking the time to leave feedback.
We are sorry to hear that you experienced problems when purchasing your policy online. We are always working towards improving our service and as such would like to hear more from you, if you have the time.
If you would be happy to send us further information regarding the web browser and website address that you were using, please send these details to enquiries@voyagerins.com. We will be investigating this further to ensure it does not happen again to our future customers.
We are happy to hear that you were able to purchase your travel policy in the end and look forward to hearing from you, The Voyager Team
0
공유
신뢰할 수 있는 고객
9 years ago
Price difference with no changes
I was give quote of 78.63 with an optional extra of 7. I called two days later to remove the aforemetioned optional extra and was given an altogether new quote of 61.63. The gentlemen I spoke to said...
자세히 읽기
EC
Voyager Insurance Services
9 years ago
Hi there,
Thank you for taking time to leave feedback.
I can confirm that our Customer Services Team are currently investigating this further, to ensure that it does not happen again. It is a rare occurrence that something like this should happen, but we are determined to not repeat this mistake again. We sincerely apologise for any confusion or inconvenience caused.
We are pleased to hear that Charlie was able to help you with a new quote and we wish you a wonderful trip!
All the best,
The Voyager Team
신뢰할 수 있는 고객
9 years ago
I must admit to being a little nervous that I will not be sufficinetly covered whilst abroad.
EC
Voyager Insurance Services
9 years ago
Hi there,
Our Customer Service Team Leader named Charlie has tried to give you a call to talk through your policy with you, but was unfortunately unable to get through.
If you still have any questions regarding your policy, we would love to discuss this further and check that your policy does indeed meet your needs.
If it is more convenient that telephone, we can also be contacted by enquiries@voyagerins.com
We look forward to hearing from you, The Voyager Team
0
공유
신뢰할 수 있는 고객
9 years ago
Excellent service by Voyager Insurance Services
The consultant on the phone was clear and thorough.
0
공유
신뢰할 수 있는 고객
9 years ago
The service was fantastic. Sorted out the insurance within minuets. Will ...
The service was fantastic. Sorted out the insurance within minuets. Will highly recommend. Will look to use when my yearly expires.
0
공유
TC
Trusted Customer
9 years ago
Voyager Insurance Services에 대한 Trusted Customer의 의견:
Excellent service by Voyager Insurance Services
Good
0
공유
TC
Trusted Customer
Hungary
9 years ago
Voyager Insurance Services에 대한 Trusted Customer의 의견:
Great value, good level of cover.
Very clear information on the website and it was easy to use. Great value cover.
0
공유
신뢰할 수 있는 고객
9 years ago
Excellent
Very easy and pleasant to deal with, thank you
0
공유
신뢰할 수 있는 고객
9 years ago
Good basic travel insurance.
I was trying to renew an existing policy that I'd got through a broker who has since retired; the new brokers do not deal with yourselves. I tried to phone several times but got the message that...
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Thank you for taking the time to leave feedback.
We are sorry to hear that you experienced problems when purchasing your policy online. We are always working towards improving our service and as such would like to hear more from you, if you have the time.
If you would be happy to send us further information regarding the web browser and website address that you were using, please send these details to enquiries@voyagerins.com. We will be investigating this further to ensure it does not happen again to our future customers.
We are happy to hear that you were able to purchase your travel policy in the end and look forward to hearing from you,
The Voyager Team