Buying through the website was easy. Delivery was prompt and advised prior to arrival.
제품 리뷰
업로드한 미디어
모든 미디어 보기 (1)
구매일: 18/11/2025
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공유
PF
Paul Falzon
Feefo 인증됨
10 months ago
Universal Fans에 대한 Paul Falzon의 의견:
ok but very slow responses
Product
Universal Fans
10 months ago
Thank you for taking the time to leave a review. We’re sorry to hear that you felt our response times were slower than expected. After reviewing your order history, we can see our team replied promptly at each stage and worked to arrange your exchange and refund as quickly as possible.
However, we appreciate your feedback and will continue to refine our processes to ensure communication feels smoother and more seamless. If there’s anything further we can assist with, please feel free to reach out.
제품 리뷰
Product
Universal Fans
10 months ago
Thank you for your feedback. We’re glad to hear the fan itself meets your expectations, but we’re sorry the warehouse experience fell short. Our records show the box was received already opened, but the internal inspection confirmed all contents were intact and suitable to be returned to stock. We understand this caused frustration, and we appreciate you bringing it to our attention so we can address it internally and improve future customer experiences.
Universal Fans were very helpful with our purchase. We were supplied with excellent information on the website and any further questions we had were answered by the staff.
