Fantastic service.
The price quoted was really good compared to other suppliers.
Postage was very reasonable and the fan arrived safely and really quickly. I was able to track my package for peace of...
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제품 리뷰
구매일: 12/05/2025
0
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Feefo 인증됨
10 months ago
Knowledgeable. Spoke on phone then went and picked up fan, the face plate alternative could not be found anywhere. We waited over a week for one to be sent.
Product
Universal Fans
10 months ago
Thank you for your feedback. We’re glad to hear you found our team knowledgeable, and we appreciate your patience while we located the fascia for your fan. We understand the delay was longer than expected, and we apologise for the inconvenience caused. If there’s anything further we can assist you with, we’re always here to help. We’re of course glad to hear you found our team knowledgeable and were able to pick up your fan on the day.
제품 리뷰
Product
Universal Fans
10 months ago
Thank you for taking the time to leave a review. We're sorry to hear you're finding the fan noisy, as that’s certainly not expected for this model. We’d really like the opportunity to assess this for you under warranty. Please reach out to us so we can help: https://universalfans.com.au/contact-us/
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10 months ago
Thank you for your response. We would like to have the fan assessed please.
Fantastic fast service, received item next day.
Very well securely packaged.
제품 리뷰
구매일: 11/11/2025
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Feefo 인증됨
10 months ago
I received the best customer service from the team at Universal. This is the second time I have fitted a house out with fans from there and I won’t look anywhere else. I have recommended them to all...
I called and spoke to Peter who was just brilliant.
Peter answered all my questions and went above & beyond with his customer service.
It was a pleasure not only with Peter's customer service and...
Customer service support was found to be knowledgeable and extensive, and helped to identify the cause of the unit’s self protection run on.
Was able to relay the the return to normal running once...
