Delivery was promised for Friday 6th. Nothing arrived. It was then promised for Monday 9th. I phoned the firm delivering and they had lost the parcel! It then arrived on the 10th. Not a major issue...
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Underfloor Heating UK
Underfloor Heating UK
10 years ago
Hi Jeremy Thank you very much for your feedback we try to use the very best logistics carriers for our products but very occasionally parcels go missing and have to be resent which seems the case in with your delivery.Obviously I apologies for this and certainly hope you are happy with your product now thanks again for your business.
Customer Service Manager
Paul Frost
Didn't have product I was looking for but offered replacement part at discount
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for your feedback. We are glad that we were able to offer you a great alternative. If you need any further assistance, please do not hesitate to contact us on 01473 559087.
Hannah Boother
Customer Service Manager
Thank you for your great feedback. We are glad that the replacement was a good alternative. Don't forget you can call us at any time in the future if you need any help or advice.
Hannah Boother
Customer Service Manager
Conservatory Collections has been using Underfloor Heating UK for many years and their service is consistently excellent. Highly recommend this company. Staff are professional, helpful and friendly...
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Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you very much for taking the time to write your kind review.
If you need us for anything in the future please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you very much for taking the time to write your kind review and for your recommendation.
If you need us for anything in the future please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
very knowledgeable , courteous and professional staff. Quick telephone response, next day neatly packed delivery ,followed by phone call to see if everything is to my satisfaction. Well done! ...
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Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you very much for your kind review and appreciation of all of our hard work and commitment. We have no intention of changing and wholly appreciate that customer service, competent logistics and quality technical advice all contribute to the success of our business and customer satisfaction.
Hannah Boother
Customer Service Manager
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.