We appreciate your kind words.
If you need any assistance or advice in the future then please contact us again.
Hannah Boother
Customer Service Manager
Thank you for your review. Please contact us if you have any questions or queries at all, or if you need any assistance in setting up your touchscreen thermostat.
Hannah Boother
Customer Service Manager
Good communications when the Devi regulator I wanted was out of stock. Next product up at no cost to me. Fast delivery.
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for your comments.
We apologise that the DEVI 550 was out of stock, however the DEVI Touch is a fantastic replacement and upgrade. We hope that you are happy with the DEVI Touch and if you need any assistance or advice in the future, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Had item online, phoned up to check availability and realised it was possible to collect same day, so collected in person. All staff very nice and helpful. Would use again.
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for your review.
Unfortunately base plates are different, so any old base plate would need to be removed regardless of the thermostat compatibility, although the connections are the same and compatible with your old DEVI 550. It is compatible, but the compatibility also refers to the existing floor sensor/probe.
If you need any clarification, help or advice we are happy to help, please call us on 01473 559087.
Hannah Boother
Customer Service Manager
Thank you for leaving positive feedback.
The DEVIreg touch programmable thermostat is a really great thermostat and a fantastic upgrade, we are really pleased that you are happy with it.
Hannah Boother
Customer Service Manager
We appreciate your comments very much.
Our logistics team and couriers work very hard together to ensure everything gets delivered on time, every time.
Hannah Boother
Customer Service Manager
Very helpful and knowledgeable person. Sad the courier let them down
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for taking the time to comment.
Unfortunately for our couriers on this occasion means beyond their control meant that they were not able to fulfill their obligations. Please note that this was a one off and that our couriers will be ready for any new orders that you may wish to place through us.
Hannah Boother
Customer Service Manager
hi a surface box should be sent with the stat . also a room sensor should also be sent as an option to the floor sensor . this stat was a replacement for he 520 unit which was installed 11 years ago...
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Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for your review.
I think it would be best to contact us for technical advice on 01473 559087 (ask to speak to Karl) and we will help you sort this out.
If there is ever a query on how to use one of our products, please do not hesitate to contact us directly as we are more than happy to help with our expert technical advice.
Hannah Boother
Customer Service Manager
Underfloor Heating UK
Underfloor Heating UK
10 years ago
If you have not spoken to our technical advice already, I thought that I would on your behalf in hope to satisfy anyone else including yourself with any answers.
The Devireg 530 is a manual floor sensing thermostat which is designed for flush mounting. If it’s to be used for surface mounting then a surface box would have to be purchased separately as previously mentioned the 530 is as a flush mounted thermostat. If room sensing is also required then the Devireg 532 is the correct product, again this is a flush mounted thermostat.
Hannah Boother
Customer Service Manager
Always efficient when asking for a quote and also very efficient with delivery,s.
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you very much for your great review. We appreciate returning customers and hope that our service continues to impress.
Hannah Boother
Customer Service Manager
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.