Zurich Municipal offer specialist insurance cover for Town, Community and Parish Councils
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지난 1년 간 점
모두 2,743개의 리뷰 보기
신뢰할 수 있는 고객
10 years ago
Timely and straightforward process.
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신뢰할 수 있는 고객
10 years ago
Professional handling.
Good, Timely communications and explanations of changes to costs or service were appreciated.
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신뢰할 수 있는 고객
10 years ago
Documents provided in a timely manner with personal contact details to whom queries can be addressed - much appreciated.
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TC
Trusted Customer
Westbury
10 years ago
Zurich Town, Community and Parish Insurance에 대한 Trusted Customer의 의견:
Excellent service and always get back to you very quickly with the information required.
Really helpful and informative.
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신뢰할 수 있는 고객
10 years ago
Met our requirements on price but still not convinced how tailored the service is towards Local Government
We did have an informative meeting with your representative, Karen. I was just less keen on the fact that the price was dropped further in order to be able to compete with the competitor's quote I...
자세히 읽기
Caroline Chaston
Zurich Town, Community and Parish Insurance
10 years ago
Dear Vicky,
Firstly thank you for renewing your council’s insurance requirements with us.
We put value on the provision of having a dedicated account manager and Karen worked with you throughout your insurance renewal and is on hand to help with any assistance you may require in the future.
We value your custom as you have been with us for a number of years. In that time insurance rates have dropped with ourselves and our competitors. It is not unusual for insurance rates to fluctuate, as you will know from holding personal lines of insurance.
We are keen to maintain existing relationships with our customers and sometimes this means working with them to get to more appropriate premium over a two step process.
Thank you for your feedback Vicky. We appreciate it and I can assure you that we take all our customers feedback on board.
Regards,
Caroline
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신뢰할 수 있는 고객
10 years ago
Town Council Insurance
Good communication, good price with good coverage.
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TC
Trusted Customer
Ross on Wye
10 years ago
Zurich Town, Community and Parish Insurance에 대한 Trusted Customer의 의견:
The service was fair - the documentation needs updating though as the covering letter I received was not relevant.
Caroline Chaston
Zurich Town, Community and Parish Insurance
10 years ago
Dear Sarah,
Thank for taking the time to respond to our Feefo request and for choosing to renew your insurance requirements with Zurich Insurance.
I must apologise for the accompanying letter that you received, you are indeed correct in that some of the information contained within the letter was not relevant and these sections should have been removed ahead of sending to you.
We look forward to speaking with your later in year in connection with the renewal of your second policy with us.
In the meantime should we be able to provide any assistance, please do not hesitate to contact your Account Manager Karen Cowen.
Regards,
Caroline Chaston
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신뢰할 수 있는 고객
10 years ago
Service level is excellent. Individuals respond to any questions very quickly.
Everyone I have dealt with has been timely, professional and helpful. My questions have been noted and responded to.
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신뢰할 수 있는 고객
10 years ago
Comprehensieve, friendly and helpful
Comprehensive, friendly and very helpful. It would be useful to start the process earlier.
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TC
Trusted Customer
Dinnington, South Yorkshire
10 years ago
Zurich Town, Community and Parish Insurance에 대한 Trusted Customer의 의견:
Outstanding service from Jonathan Meisels in particular - really helpful, extremely quick and very friendly.
Zurich Municipal offer specialist insurance cover for town, community and parish councils. With over 25 years' experience in the public sector, we understand that every local council is different, and that taking the right steps to protect yours is a big responsibility.
That’s why we provide you with options that could help provide the right cover for your town, community or parish council.
Zurich Municipal offer specialist insurance cover for town, community and parish councils. With over 25 years' experience in the public sector, we understand that every local council is different, and that taking the right steps to protect yours is a big responsibility.
That’s why we provide you with options that could help provide the right cover for your town, community or parish council.