Quick response and direct to the point. Resolved my server issue immediately.
Nsika
Totality Services
1 month ago
Dear Valued Customer,
Thanks ever so much for the review! We are thrilled you had a positive support experience with us. We really value positive feedback like yours - it means a lot to our entire team!
Kind regards,
totality services Support
0
공유
PS
Penny S
Feefo 인증됨
GBR
1 month ago
Totality Services에 대한 Penny S의 의견:
Totality slow to respond but excellent engineer
Although there was a delay in hearing from Totality, once Kyle was on my computer, he sorted the problem very quickly and professionally.
Nsika
Totality Services
1 month ago
Dear Penny,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Kyle is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
0
공유
MB
Madeline Baker
Feefo 인증됨
GBR
1 month ago
Totality Services에 대한 Madeline Baker의 의견:
Good service
Tom was very helpful and friendly
Nsika
Totality Services
1 month ago
Dear Madeline,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Tom is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
0
공유
KH
K Henry
Feefo 인증됨
1 month ago
Totality Services에 대한 K Henry의 의견:
Good verging on great service
It was prompt and when there was an issue someone else was able to finish the job in a timely and efficient manner. i always appreciate them and the service they provide
Nsika
Totality Services
1 month ago
Dear Ken,
It’s always great when customers have a pleasant experience with us, so thank you for letting us know how it went! We really value positive feedback like yours and are thrilled that we could exceed expectations in this instance.
Kind regards,
Totality services Support
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Kopano works very efficiently - Great to work with!
Kopano was great! He was very patient and was able to resolve my issue promptly! He is one of the few that will call you back when they say they will! Thank you Kopano - great service!
Nsika
Totality Services
1 month ago
Dear Valued Customer,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Kopano is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
0
공유
RS
Rick Smith
Feefo 인증됨
GBR
1 month ago
Totality Services에 대한 Rick Smith의 의견:
Reliable and friendly
Prompt friendly and helpful.
As ever.
Nsika
Totality Services
1 month ago
Dear Rick,
Thank you ever so much for sharing your positive experience with us. We pride ourselves in timely communication and professionalism so are thrilled our goal of providing you with the best possible experience has been exceeded.
Kind regards,
totality services Support
0
공유
BN
Brian Ngwiri
Feefo 인증됨
KEN
1 month ago
Totality Services에 대한 Brian Ngwiri의 의견:
The hand holding and explaining the steps to take was reassuring. Well done
It was handled very professionally. The emgineer was very patient with me
Nsika
Totality Services
1 month ago
Dear Brian,
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our number one priority, and we are thrilled that you enjoyed your experience, it means a lot to our entire team!
Kind regards,
totality services Support
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
A fantastic experience and a true credit to Totality Services.
Excellent service from Kopano Guada. He resolved my account issue quickly and professionally, providing outstanding customer support throughout. What had been a difficult morning was turned around in...
자세히 읽기
Nsika
Totality Services
1 month ago
Dear Valued Customer,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Kopano is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
ALWAYS VERY HELPFULL
Nsika
Totality Services
1 month ago
Dear Valued Customer,
Thank you for leaving a 5-Star review. It means a lot to our entire team and we are glad you had a positive experience.
Kind regards,
totality services Support
0
공유
NM
Neil Martin
Feefo 인증됨
GBR
2 months ago
Totality Services에 대한 Neil Martin의 의견:
Awesome support
Kyle is a legend - always super helpful as are the whole team!
Nsika
Totality Services
1 month ago
Dear Neil,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Kyle is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
