Very helpful and friendly. I know nothing about IT and they are very patient with me.
Would definitely recommend.
totality services
Totality Services
7 years ago
Thank you very much for a great IT support review! totality services work really hard to ensure issues are resolved in the quickest time possible also making sure users are informed of the fixes and works carried out.
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Feefo 인증됨
8 years ago
Quick service
Sam was very quick to respond to my query and establish that the issue was external to our company, saving me time in troubleshooting.
totality services
Totality Services
7 years ago
Thanks ever so much for a great IT support review! totality services work really hard to ensure issues are dealt with promptly and efficiently. We noticed that we couldn't do anything about the issue early on, so we informed you right away.
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Feefo 인증됨
8 years ago
Prompt service
The service received was prompt and solved my enquiry.
totality services
Totality Services
7 years ago
Thank you so much for taking the time to leave this review for totality services. We're glad your IT support issue is now resolved.
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Feefo 인증됨
8 years ago
It’s ok! I’ve had a few issues and it has taken totality services a while to get my computer Running! Two weeks!!! In fact, someone should have come out sooner but anyway all sorted.
totality services
Totality Services
8 years ago
Many thanks for feedback. As explained the issue related to an application, this is something that the software vendor is responsible for. However, as a gesture of goodwill an engineer was sent to your office to help out without charge.
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Feefo 인증됨
8 years ago
Quick and effective
totality services
Totality Services
7 years ago
Thank you very much for a great IT support review! totality services work really hard to ensure issues are resolved in the quickest time possible.
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TC
Trusted Customer
Feefo 인증됨
8 years ago
Totality Services에 대한 Trusted Customer의 의견:
Quick
Very quick response as usual, much appreciated!
totality services
Totality Services
7 years ago
Thank you very much for a great IT support review! totality services work really hard to ensure issues are resolved in the quickest time possible.
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Feefo 인증됨
8 years ago
Poor backups.
No regard for peoples data, did not plan a backup properly and they think loss of data is just an inconvenience.
totality services
Totality Services
8 years ago
Thanks for the feedback. As discussed, a clear plan of what would and wouldn't be backed up was defined at the outset, driven by the existing technical set-up and backups. If we can be of over further assistance or if you have any other concerns please get in touch.
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Feefo 인증됨
8 years ago
Solved the problem very quickly - thank you!
totality services
Totality Services
7 years ago
Thank you so much for this 5-star IT support review. totality services appreciates it!
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Trusted Customer
Feefo 인증됨
8 years ago
Totality Services에 대한 Trusted Customer의 의견:
Rapid and clear response
totality services
Totality Services
7 years ago
Thank you so much for taking the time to leave this review for totality services. We're glad your IT support issue is now resolved.
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TC
Trusted Customer
Feefo 인증됨
8 years ago
Totality Services에 대한 Trusted Customer의 의견:
Great service
Govinder was very helpful and sorted everything out.
totality services
Totality Services
7 years ago
Thanks for the great review! Govinder at totality services is happy you're IT support issue got resolved.