It’s ok! I’ve had a few issues and it has taken totality services a while to get my computer Running! Two weeks!!! In fact, someone should have come out sooner but anyway all sorted.
totality services
Totality Services
7 years ago
Many thanks for feedback. As explained the issue related to an application, this is something that the software vendor is responsible for. However, as a gesture of goodwill an engineer was sent to your office to help out without charge.
No regard for peoples data, did not plan a backup properly and they think loss of data is just an inconvenience.
totality services
Totality Services
7 years ago
Thanks for the feedback. As discussed, a clear plan of what would and wouldn't be backed up was defined at the outset, driven by the existing technical set-up and backups. If we can be of over further assistance or if you have any other concerns please get in touch.
The guys at Totality are always available for any query, from the simplest to the most complex one. Quick turnaround time for replying to enquiries, tickets are usually closed within hours, if not...
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totality services
Totality Services
6 years ago
Thanks for leaving totality services such a lovely IT support review.