When I got to speak to an engineer there was a reasonably rapid resolution to the problem. BUT it took 90 minutes to get a response.
0
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TC
Trusted Customer
Feefo 인증됨
7 years ago
Totality Services에 대한 Trusted Customer의 의견:
Thanks for the speedy fix James!
0
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TC
Trusted Customer
Feefo 인증됨
7 years ago
Totality Services에 대한 Trusted Customer의 의견:
Great help, all issues resolved
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신뢰할 수 있는 고객
Feefo 인증됨
7 years ago
Fast response and friendly
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TC
Trusted Customer
Feefo 인증됨
7 years ago
Totality Services에 대한 Trusted Customer의 의견:
Fast and effective help on the weekend - very grateful.
3
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TC
Trusted Customer
Feefo 인증됨
London
7 years ago
Totality Services에 대한 Trusted Customer의 의견:
Joe was persistent, but cool and calm in his trouble-shooting. He understands the client-user's anxiety and pressure and is very accessible. He listens. Very reassuring!
0
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TC
Trusted Customer
Feefo 인증됨
7 years ago
Totality Services에 대한 Trusted Customer의 의견:
Radosh was really helpful and tried his best to fix the issue in a short period of time, many thanks !
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Feefo 인증됨
7 years ago
Great communications from Sam, issue wasn't urgent but was resolved within a few hours of being raised.