Easy to book through the website. Although there was no way to contact the people you would meet on the holiday which I found strange. And the app keeps logging me out.
Really well done, brilliant tour guide and great amount of time in each location. Removed headaches such as purchasing tickets for specific attractions and trains and allowed me to focus on having...
자세히 읽기
Feedback Team
Topdeck Travel
5 months ago
Thanks so much for sharing your review of Japan: Sushi & Shrines and for the amazing photos. They were great to see and really brought your trip to life.
We're so glad the tour took the stress out of Japan’s transport and tickets so you could just focus on having fun, meeting new people, and enjoying all the food and culture. It’s also awesome to hear how much your Trip Leader added to the experience.
Thanks again for taking the time to share. We’d love to have you join another Topdeck trip when you’re ready for your next adventure!
제품 리뷰
업로드한 미디어
모든 미디어 보기 (4)
구매일: 22/10/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
The Topdeck app had quite a few issues, and a bit more detail about the itinerary would have been helpful. But I would use the company again.
Feedback Team
Topdeck Travel
5 months ago
Thanks so much for taking the time to share your review with us. We’re so glad to hear you had an overall great trip and that Canggu, Gili T and Ubud were highlights for you. It’s fantastic to hear such kind words about your Trip Leader too!
We appreciate your comments around the pacing, travel time and time spent in certain destinations. Your suggestions about adding extra nights and including more group-building activities are extremely valuable, and we’ll be sure to pass this on to our Product Team as we continue reviewing and refining our Bali trips.
We’re also grateful for your notes on the app and itinerary detail - we’re actively working on improvements in this area to make the experience even smoother.
Thanks again for travelling with us. We’d absolutely love to welcome you back on another trip soon!
제품 리뷰
구매일: 05/10/2025
0
공유
JA
Jake
Feefo 인증됨
AUS
6 months ago
Topdeck Travel에 대한 Jake의 의견:
It was good
Feedback Team
Topdeck Travel
5 months ago
Hi Jake,
Thanks so much for taking the time to leave us a review! We're really glad to hear you had such a great experience on your South Korea: K-Pop & Kimchi trip. It’s awesome that the activities hit the mark and that your Trip Leader’s local knowledge helped bring the destination to life.
We’d love to have you back again soon for another Topdeck adventure!
Informative information through emails and the app prior to going on the holiday.
Loved how everything is included makes the holiday so much easier!
Katherine our tour guide was AMAZING
The service was ok, the emails were usually replied to within a few days, but there were also days in which we received no reply. We were also put in the wrong room for our pre-tour accommodation...
자세히 읽기
Feedback Team
Topdeck Travel
5 months ago
Thanks so much for sharing your review . It’s great to hear the experience was memorable overall, with a fun pace, amazing sights and a Trip Leader who helped make navigating Japan (especially the bullet train and luggage forwarding) feel smooth and stress-free. Meeting new people and creating those first-time-in-Japan moments is exactly what these trips are all about.
When it comes to activities, all Topdeck trips are designed with a balance of included experiences and free time. Optional activities are offered to help travellers personalise their days, add extra experiences or simply make the most of the destinations at their own pace. Everything included in the trip price is clearly outlined in the trip notes, along with the optional extras available should you wish to take part. This structure keeps the trip flexible and makes sure travellers only pay for the things they genuinely want to do.
Regarding the pre-trip accommodation, it’s good to hear the rooming issue was resolved quickly, though it’s completely understandable that it was frustrating at the time. Your comments on communication are also appreciated and your feedback helps us keep improving.
Thank you again for taking the time to share your thoughts. It’s great to hear that the experience still gave you plenty of highlights, memories and new friends. We hope to welcome you on another great trip in future!
Communication from Topdeck was received in a timely manner and extra accommodation was booked as requested. If you have any questions before the trip, it's super quick and easy to ask via the website...
Topdeck’s the small-group travel company that gives you more of what you really want. More choice. More freedom. More inclusions. More must-see sights. More insider experiences. More moments that matter to you. Take your pick of our Europe, Asia, New Zealand and Middle East trips for those aged 18-32 – and get ready for an adventure that’s packed with more of everything.
Topdeck’s the small-group travel company that gives you more of what you really want. More choice. More freedom. More inclusions. More must-see sights. More insider experiences. More moments that matter to you. Take your pick of our Europe, Asia, New Zealand and Middle East trips for those aged 18-32 – and get ready for an adventure that’s packed with more of everything.