Inspiring and empowering customers to read, learn, create and play
서비스
3.2
/5
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1
556
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1,284
지난 1년 간 점
모두 269,282개의 리뷰 보기
MF
Marina Firth
Feefo 인증됨
GBR
9 months ago
The Works에 대한 Marina Firth의 의견:
Did not receive any of it
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 months ago
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
공유
SE
sadie exford
Feefo 인증됨
GBR
9 months ago
The Works에 대한 sadie exford의 의견:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
자세히 읽기
0
공유
JJ
Jill Johnson
Feefo 인증됨
9 months ago
0
공유
AH
Alison Hawkins
Feefo 인증됨
GBR
9 months ago
The Works에 대한 Alison Hawkins의 의견:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
0
공유
SH
samantha hardy
Feefo 인증됨
GBR
9 months ago
The Works에 대한 samantha hardy의 의견:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
자세히 읽기
0
공유
LC
Lynette Cummings
Feefo 인증됨
GBR
9 months ago
The Works에 대한 Lynette Cummings의 의견:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.