Inspiring and empowering customers to read, learn, create and play
서비스
3.5
/5
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824
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1,587
지난 1년 간 점
모두 269,282개의 리뷰 보기
TB
Tamara Banner
Feefo 인증됨
GBR
1 month ago
The Works에 대한 Tamara Banner의 의견:
Excellent range
The Works always provide a fantastic range of book, toys and crafts that I purchase for my children and all at exceptional value.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
A lovely selection of books.
1
공유
ES
eva sheaf
Feefo 인증됨
GBR
1 month ago
The Works에 대한 eva sheaf의 의견:
Can find books to read easily, prompt . Very satisfied.
1
공유
LB
Lynda Bailey
Feefo 인증됨
GBR
1 month ago
The Works에 대한 Lynda Bailey의 의견:
Great price
I like the select of sudco books online but I am sadden because you have done away with click and collect
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Excellent service, fast delivery and packaged really well.thank you
0
공유
LW
LW
Feefo 인증됨
GBR
1 month ago
The Works에 대한 LW의 의견:
The Works is great!
The Works is such a useful place to shop. Such variety at great prices for all ages. It’s a shame that the website has stopped offering online ordering and click and collect. The staff in store are...
자세히 읽기
0
공유
RB
Robin Brooks
Feefo 인증됨
GBR
1 month ago
The Works에 대한 Robin Brooks의 의견:
Goods never arrived. Refund never received and all mess ages, letter not responded to.
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed this to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
공유
KH
Kay Hassen
Feefo 인증됨
GBR
1 month ago
The Works에 대한 Kay Hassen의 의견:
A now ex customer…such a shame!
it was excellent…when I could order on line and get my stuff delivered! Always great selection, great value, reliable service etc. i was a very frequent customer, and bought a lot….rbooks, craft...
자세히 읽기
Cheryl Hughes
The Works
1 month ago
Good afternoon,
We would like to start by thanking you for being a loyal customer of The Works over the years and to acknowledge the impact of this change on customers that shop with us online.
As we look ahead to the next chapter of The Works, we have taken the difficult but necessary decision to simplify and refocus the business around our stores. This is not a decision that has been taken lightly but has been reached after careful consideration of a wide range of options to ensure that we can continue providing great value and a high standard of customer service.
We understand this may be disappointing and will impact some of our customers more than others, for which we sincerely apologise. Kind regards
The Works
0
공유
CS
Chris Shaw
Feefo 인증됨
GBR
1 month ago
0
공유
GJ
Grace Jenkins
Feefo 인증됨
GBR
1 month ago
The Works에 대한 Grace Jenkins의 의견:
Bad customer service
Terrible customer service when produ ts didn't arrive 3 times because of the evri driver. Refunds for products not received took ages and no reply to my last customer service email. Going in store to...
자세히 읽기
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed your feedback to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues. We have passed your feedback regarding the refund to the relevant department.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.