Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

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가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

The Works 리뷰

http://www.theworks.co.uk

양호

Inspiring and empowering customers to read, learn, create and play

서비스

3.2

556

100

105

448

1,284

지난 1년 간 점

모두 269,282개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

8 months ago

Fabulous

Excellent value for money

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Feefo 인증됨

8 months ago

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Feefo 인증됨

8 months ago

Very pleased!

Good selection of books at good prices, packed really well, and delivered in a few days. Very pleased.

Catherine Bennett

Feefo 인증됨

GBR

8 months ago

The Works에 대한 Catherine Bennett의 의견:

Amazing value

A great deal on 100 books I bought first my grandson’s nursery, which they delivered

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Feefo 인증됨

8 months ago

Awful service

Awful experience, still waiting for the item to be delivered after ordering on 12th November, has been dispatched to Evri for two weeks who are still waiting for it. What use is an advent calendar...

자세히 읽기

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Feefo 인증됨

8 months ago

Emails to keep me up to date as to when parcel would arrive. Packaging was minimal and recyclable. Package arrived quickly

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Feefo 인증됨

8 months ago

Incomplete order

The last two years I have ordered books for Christmas present. Both years the order didn't come fully! It was very frustrating that the website allowed me to buy them but then the the books didn't...

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Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a refund has been issued for the missing items. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Feefo 인증됨

8 months ago

Fab thanks

Kimberly Swinnerton

Feefo 인증됨

8 months ago

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Feefo 인증됨

8 months ago

Item missing from order

One item I ordered (and paid for) wasn't delivered. I messaged customer service and was immediately given a refund, without the option of having the item delivered separately. This was due to be a...

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