Inspiring and empowering customers to read, learn, create and play
서비스
3.2
/5
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4
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1
556
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448
1,284
지난 1년 간 점
모두 269,282개의 리뷰 보기
JH
Jan Harvey
Feefo 인증됨
GBR
6 months ago
The Works에 대한 Jan Harvey의 의견:
Didn’t receive my last recent order, did get a refund from the works though. It was the courier who lost the parcel .
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
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Feefo 인증됨
6 months ago
Great service
Excellent
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Feefo 인증됨
6 months ago
Good value & quality items.
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Feefo 인증됨
6 months ago
Offers quality goods and good value for money
Easy to browse and order online. Kept informed throughout purchase, despatch and delivery. Items were of a high quality and good value for money.
0
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Feefo 인증됨
6 months ago
Good service as usual.
Good service order delivered, on time, one item unavailable which was credited straight away.
0
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LG
Lynn Griffiths
Feefo 인증됨
GBR
6 months ago
The Works에 대한 Lynn Griffiths의 의견:
Poor communication
Logged in and ordered online from the sales, to be collected from my local store, received no email confirmation of my order. Only knew the purchase went through as my account. With no delivery email...
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Cheryl Hughes
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We apologise your click and collect order was delayed.
We will pass your feedback to the relevant department to help make sure this does not happen in the future.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
공유
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Feefo 인증됨
6 months ago
Against the Odds
The service is always very good and the products very good value for money. However, unfortunately The Works is sometimes let down by their couriers and we have had parcels lost twice recently. ...
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0
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LI
Lizzie
Feefo 인증됨
GBR
6 months ago
The Works에 대한 Lizzie의 의견:
Great shop, amazing range of stationery, friendly helpful staff.
Friendly professional shop; fair prices for quality items.
0
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Feefo 인증됨
6 months ago
it all went very smoothly , and i was very pleased
0
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Feefo 인증됨
6 months ago
The service was good very efficient. The site was easy to use and delivery was good.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.