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The Thinking Traveller 리뷰 | https://www.feefo.com/reviews/the-thinking-traveller에 대한 고객 서비스 리뷰 | Feefo

모두 1,037개의 리뷰 보기

신뢰할 수 있는 고객

6 years ago

구매일: 07/06/2019

Perfect Villa on a beautiful Island

We loved our family holiday in a truly beautiful villa on a stunning island - our first experience with The Thinking Traveller who advised and looked after us so well - we will definitely use them...

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Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely words, we look forward to welcoming you back!

제품 리뷰

Pat Barnes

6 years ago

구매일: 02/06/2019

The Thinking Traveller에 대한 Pat Barnes의 의견:

Unclean!..... And ill prepared.

Put in systems like checklists for example to ensure that villas are properly prepared, cleaned and equipped on arrival. This to ensure that clients do not have to take up valuable holiday time...

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Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Thank you for taking the time to send over your feedback. All of our properties undergo continuous checks throughout the season, so once again we really are sorry that you were disappointed with the condition of the property upon check-in. I am however pleased that our Local Manager was on hand to ensure everything was addressed as quickly as possible. I have also been sure to forward all your suggestions to our local team. Thank you for sending these over.

제품 리뷰

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are very sorry that not all 10 sets of towels were provided on arrival. This should absolutely not have been the case given that you had booked the whole property. Whilst I am pleased these were quickly provided for you, we completely agree these should have been present on check-in and we do regret this was not the case. Once again I am sorry that your emails did not originally reach us, however am glad we have now had the chance to discuss everything and thank you for taking the time to send over your feedback.

신뢰할 수 있는 고객

6 years ago

구매일: 01/06/2019

5 star service

Very responsive and helpful. Definitely recommend.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for both your lovely feedback and for recommending us!

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Max Leichner

6 years ago

구매일: 02/06/2019

The Thinking Traveller에 대한 Max Leichner의 의견:

Alles war sehr gut organisiert und wir hatten immer einen Ansprechpartner. Gerne wieder!

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Vielen Dank! Wir freuen uns darauf Sie bald in einem unserer Häuser willkommen heißen zu dürfen!

제품 리뷰

신뢰할 수 있는 고객

6 years ago

구매일: 02/06/2019

Spectacular views of the Ionian sea. Full privacy and quiet.

An example: we complained about the lack of water pressure in the upstairs shower. The next day, a plumber showed up to fix the problem.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are really pleased to hear you enjoyed your privacy and quiet time, as well as the stunning views the Ionian sea has to offer. I will be sure to pass on your lovely comments to our local team about their efficient services!

제품 리뷰

Jay

California

6 years ago

구매일: 01/06/2019

The Thinking Traveller에 대한 Jay의 의견:

Beautifully renovated Masseria and a gorgeous pool

A perfect week. Both the house and the support offered by The Thinking Traveler helped made our first visit to Puglia truly a vacation to remember. The house is in a great location for exploring...

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Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your wonderful and thorough feedback! We are so pleased you enjoyed how exquisite our locations are, especially southern Puglia! We will pass on your praises to Martina and the local team. We loved having you travel with us and look forward to welcoming you again to our amazing properties and locations!

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신뢰할 수 있는 고객

6 years ago

구매일: 01/06/2019

Superb service throughout

Excellent communication both before we went and whilst away. Would recommend highly The Thinking Traveller.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your wonderful feedback and recommending us, we hope to welcome you back very soon!

제품 리뷰

신뢰할 수 있는 고객

6 years ago

구매일: 01/06/2019

Eine wunderschöne Woche

Gute, lückenlose, persönliche Begleitung und Unterstützung vor Ort. Schönes Haus, das den Angaben des Anbieters und somit unseren Vorstellungen entsprach.

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Vielen Dank für Ihre netten Kommentare, wir freuen uns, dass Sie das Haus und unseren Service genossen haben.

제품 리뷰

신뢰할 수 있는 고객

6 years ago

구매일: 02/06/2019

This is the third time we have used thinking traveller and will be doing so again and the end of the summer and would not hesitate to use in the future. Always fantastic villas and customer care...

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Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback. We love having you travel with us and we cannot wait to welcome you back to another one of our amazing villas!

제품 리뷰

Keith Gordon

6 years ago

구매일: 01/06/2019

The Thinking Traveller에 대한 Keith Gordon의 의견:

Total Experience

every point of contact was excellent, Poppy, Karissa, Giovanni, Andrea and Licia. I could feel each persons passion and desire too insure that my family would have an amazing experience, which we did.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for such lovely feedback! We are so pleased your family had an amazing experience and we shall pass on your comments to wonderful staff, who will be delighted to hear from you!

제품 리뷰

리뷰 초대를 받지 못하셨나요?

The Thinking Traveller 관련 정보

The Thinking Traveller is a specialist company offering exclusive access to some of the most desirable villas in the Mediterranean. Backed by their passion for the Mediterranean lifestyle, their expert local knowledge and award-winning support they will ensure you have the very best holiday in one of their villas. All properties are exclusive to The Thinking Traveller, so you won't find them on other websites and The Thinking Traveller has full control of quality and availability.

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020 7377 8518

The Old Truman Brewery, 91-95 Brick Lane, London, London, E1 6QL, United Kingdom

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The Thinking Traveller 리뷰

The Thinking Traveller - Sporades - Jura이 상품에 대한 (2)개 이상의 리뷰상품 웹사이트 보기Efficient, friendly and low key service. Amazingly stylish and comfortable villa with wonderful views - bliss!

The Thinking Traveller - The Ionian Islands - Gaia이 상품에 대한 (1)개 이상의 리뷰상품 웹사이트 보기Villa exactly as described, perfectly prepared, stocked and felt very cared for.

Akrothea이 상품에 대한 (6)개 이상의 리뷰상품 웹사이트 보기Villa not clean and essential supplies missing. Took up valuable holiday time getting this rectified. Although we booked and paid for the whole villa which accommodates 10, yet not all rooms etc...모두 읽기

Don Arcangelo all'Olmo이 상품에 대한 (14)개 이상의 리뷰상품 웹사이트 보기Everything had been thought of to make this a wonderful holiday. The property is absolutely perfect for large groups.

The Thinking Traveller - Corsica - Cala d'Istria이 상품에 대한 (6)개 이상의 리뷰상품 웹사이트 보기Das Haus war wunderschön - wir kommen hoffentlich eines Tages wieder!

The Thinking Traveller - The Ionian Islands - Leukas이 상품에 대한 (3)개 이상의 리뷰상품 웹사이트 보기We loved the house, the spot

The Thinking Traveller - Puglia - Masseria Acquadolce이 상품에 대한 (1)개 이상의 리뷰상품 웹사이트 보기See review in previous field.

Trullo Gaura이 상품에 대한 (5)개 이상의 리뷰상품 웹사이트 보기Beautiful rural location and very well equipped Trulli accommodation.

Kastanida이 상품에 대한 (7)개 이상의 리뷰상품 웹사이트 보기wie bereits oben angegeben

The Thinking Traveller - Sicily - L'Eremita이 상품에 대한 (5)개 이상의 리뷰상품 웹사이트 보기Excellent villa in an excellent position. Wonderful on site caretakers.

Clementina이 상품에 대한 (12)개 이상의 리뷰상품 웹사이트 보기Clementina more beautiful in person than the pictures. The setting, decorations, kitchen, outside sitting areas and of course the pool setting. Relaxation, relaxation-only sound sheep in the...모두 읽기

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