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당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

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판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

The Thinking Traveller 리뷰 | https://www.feefo.com/reviews/the-thinking-traveller에 대한 고객 서비스 리뷰 | Feefo

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Feefo 인증됨

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

제품 리뷰

구매일: 01/06/2019

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TL

Tobias Lenz

Feefo 인증됨

6 years ago

The Thinking Traveller에 대한 Tobias Lenz의 의견:

Keine Probleme, alles reibungslos abgewickelt.

제품 리뷰

구매일: 01/06/2019

0

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Feefo 인증됨

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

자세히 읽기

제품 리뷰

구매일: 09/06/2019

0

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Feefo 인증됨

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

제품 리뷰

구매일: 01/06/2019

0

RH

Rene Held

Feefo 인증됨

6 years ago

The Thinking Traveller에 대한 Rene Held의 의견:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

제품 리뷰

구매일: 08/06/2019

0

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Feefo 인증됨

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

제품 리뷰

구매일: 05/06/2019

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Feefo 인증됨

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

제품 리뷰

구매일: 08/06/2019

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MM

Marlio Martins

Feefo 인증됨

6 years ago

The Thinking Traveller에 대한 Marlio Martins의 의견:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

자세히 읽기

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

제품 리뷰

구매일: 08/06/2019

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RK

Roger Kirby

Feefo 인증됨

Millbrook

6 years ago

The Thinking Traveller에 대한 Roger Kirby의 의견:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

자세히 읽기

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

제품 리뷰

구매일: 08/06/2019

0

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Feefo 인증됨

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

제품 리뷰

구매일: 08/06/2019

0

The Thinking Traveller 리뷰

Villa Elia이 상품에 대한 (7)개 이상의 리뷰상품 웹사이트 보기Great ambience, superb in house cooks, very relaxing, super pool. Good experience

Acquamarina이 상품에 대한 (9)개 이상의 리뷰상품 웹사이트 보기A unique place ideally situated over a factually private beach. Consistent interior design with semblances of fox and hound style. Natural shadow directly around the villa providing a very pleasant...자세히 읽기

Casina Elia이 상품에 대한 (5)개 이상의 리뷰상품 웹사이트 보기Great villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Casa Agave이 상품에 대한 (6)개 이상의 리뷰상품 웹사이트 보기We spent two fantastic weeks at Casa Agave, early June 2019. The villa is very well equipped, we enjoy cooking and the kitchen was great, excellent choice of pots and pans! The garden is excellently...자세히 읽기

Trullo Terra Dolce이 상품에 대한 (9)개 이상의 리뷰상품 웹사이트 보기Absolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A Torra이 상품에 대한 (1)개 이상의 리뷰상품 웹사이트 보기the house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - Sighilli이 상품에 대한 (2)개 이상의 리뷰상품 웹사이트 보기Stunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

Marea이 상품에 대한 (3)개 이상의 리뷰상품 웹사이트 보기Fantastic house, well equipped, amazing location

The Thinking Traveller - Sicily - Masseria Gargallo이 상품에 대한 (4)개 이상의 리뷰상품 웹사이트 보기See prior comment re Customer Experience

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