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The Thinking Traveller 리뷰 | https://www.feefo.com/reviews/the-thinking-traveller에 대한 고객 서비스 리뷰 | Feefo

모두 1,037개의 리뷰 보기

Fiona Seymour

Northampton

6 years ago

구매일: 08/06/2019

The Thinking Traveller에 대한 Fiona Seymour의 의견:

Excellent professional service.

Excellent complete service, by well informed professionals, who know the area. Prompt response to any queries both when booking villa, experiences and local concierge service. Good info online to...

모두 읽기

Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

Thank you so much for your wonderful feedback! We take great pride in our local knowledge and the service we provide so I am really pleased that all of this ensured a relaxing holiday for all of you.

제품 리뷰

Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

I think everyone who stays at Isola Blu spends many an hour sitting on the terrace looking out to sea - it boasts such an incredible view. We are all so happy to hear that you enjoyed your time at the villa and in Sicily so much - it certainly sounds like Isola Blu was the ideal spot for you all and we hope to be able to tempt you back in the near future!

Helena Meyer

6 years ago

구매일: 28/05/2019

The Thinking Traveller에 대한 Helena Meyer의 의견:

Service was amazing.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for you lovely feedback!

제품 리뷰

Athy Le Roux

6 years ago

구매일: 08/06/2019

The Thinking Traveller에 대한 Athy Le Roux의 의견:

Too noisy, too hot and irrating staff interruptions

A disappointing stay. The villa was booked for my 50th because of its entertainment amenities which could cater for all my friends and family. Only one of the five rooms had aircon due to an...

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Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

We truly are sorry for the unforeseeable issues you encountered during your stay with us. I am pleased that we have had a chance to speak through everything following on from your feedback and reach an agreeable resolution. Please don't ever hesitate to get in touch with me directly if there is anything I can ever help with.

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Virginia Kelly

6 years ago

구매일: 09/06/2019

The Thinking Traveller에 대한 Virginia Kelly의 의견:

Fabulous holiday from start to finish!

The whole experience was great! There was a great choice of lovely villas and booking was simple with super customer service. Once on holiday the customer service was wonderful. Nothing was too...

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Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for your lovely feedback, our entire team will be pleased to hear it. It's wonderful to news that you would highly recommend us!

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신뢰할 수 있는 고객

6 years ago

구매일: 08/06/2019

Every aspect of their service from booking, to the villa itself, to the ancillary services provided (car and motor boat hire, cook) was executed flawlessly. All the Thinking Traveller staff with...

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Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

Thank you so much! It was a real pleasure having you travel with us, and I will be sure to pass on your lovely comments to everyone involved in helping to organise your holiday to Paxos.

제품 리뷰

Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

I'm very happy to hear you enjoyed your time at Kastanida overall. I'm sorry to hear that the TV wasn't working during your stay. Having spoken with our local team, they have confirmed that this is now back up and running although once again I do regret this wasn't in use during your stay and really hope it didn't have a negative impact on your holiday overall.

Catherine Laws

6 years ago

구매일: 09/06/2019

The Thinking Traveller에 대한 Catherine Laws의 의견:

we didn't see our rep but that was our choice we were happy to explore. Liked the pack that was sent with map etc Villa was beautiful, such a great setting with plenty of shade. Kitchen ...

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Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for your feedback! We will look into the dishwasher to ensure it is working properly, but are pleased you had such a great time overall and enjoyed your holiday!

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신뢰할 수 있는 고객

6 years ago

구매일: 08/06/2019

Friendly, professional staff.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for you kind feedback!

제품 리뷰

신뢰할 수 있는 고객

6 years ago

구매일: 08/06/2019

Simply brilliant introduction to Sicily

A brilliant hand book researched for our villa and the surrounding area, helped us have a terrific holiday!. Admin staff very efficient.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for your lovely feedback! We'll sure to pass on your compliments to our copywriter and London team!

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신뢰할 수 있는 고객

6 years ago

구매일: 01/06/2019

Amazing

Excellent from start to finish. Simple to use booking process followed up by brilliant communication around the booking. On arrival our local advisor (Annalisa) was superb, nothing was too much...

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Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for your kind words. We are so happy you found our services easy to engage with. We'll be sure to pass on your compliments to Annalisa!

제품 리뷰

신뢰할 수 있는 고객

6 years ago

구매일: 08/06/2019

Top notch from beginning to end

Their customer service and response to emails and questions was superior. Very responsive and knowledgeable. We felt like we were in good hands.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for your lovely feedback! We'll be sure to pass on your kind words to our customer services team, who will be delighted to hear from you!

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The Thinking Traveller 관련 정보

The Thinking Traveller is a specialist company offering exclusive access to some of the most desirable villas in the Mediterranean. Backed by their passion for the Mediterranean lifestyle, their expert local knowledge and award-winning support they will ensure you have the very best holiday in one of their villas. All properties are exclusive to The Thinking Traveller, so you won't find them on other websites and The Thinking Traveller has full control of quality and availability.

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020 7377 8518

The Old Truman Brewery, 91-95 Brick Lane, London, London, E1 6QL, United Kingdom

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