Nice location but very poor & disappointing property
Change of agency after booking without telling us. Property was dirty & run down. Cobwebs in kitchen with dead flies, faeces in toilet bowl, greasy, dirty oven trays. Some light fittings did not...
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Chris
The Best of Exmoor
9 years ago
Hi Nigel, good to chat with you and your wife this week. I'm an greatful for you letting me know about the issues you had in Grace Cottage. I've had a very good meeting with the owner and they are going to get the points mentioned resolved. We hope to see you again soon. Chris :)
신뢰할 수 있는 고객
9 years ago
Hi Chris, Thanks for your attention to this. We're glad to see that the owner will address the concerns we raised about the property.
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Trusted Customer
Feefo 인증됨
Bristol
9 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
Best of Exmoor service inspires confidence: will definitely use them again.
Clear and sufficiently detailed information, timely correspondence, appropriate help and support for planning our trip. No fuss and easy to pay.
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Feefo 인증됨
9 years ago
Amazing stay
Such a beautiful cottage in a relaxing location. Very comfortable and peaceful. Didn't want to leave!
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Trusted Customer
Feefo 인증됨
Southampton
9 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
A great escape!
Poock's cottage was just wonderful. Great location, full of character, very well equpped, spotlessly clean and very homely with lots of personal touches. We had a lovely holiday there with many...
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Trusted Customer
Feefo 인증됨
Bedford
9 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
Excellent service by The Best of Exmoor
Loved the cottage
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Trusted Customer
Feefo 인증됨
9 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
Cosy, comfortable, in an amazing place
Stayed in both the coach house and stable block - both are cosy, comfortable and very characterful, and in a magical location, overlooking the Bristol Channel to the lights of the South Wales Coast
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Trusted Customer
Feefo 인증됨
Derby
10 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
Nice clean accommodation but church bells ringing every hour spoilt stay
Nice accommodation but church bells ringing every hour spoilt it.
Chris
The Best of Exmoor
9 years ago
Hi Karl, good to chat with you just now about the church bells in Ruffles Cottage. I will make sure this info is clear enough on the website for future guests to see. I'm happy to hear your enjoyed the cottage and Dunster. We hope to see you again soon. Chris
TC
Trusted Customer
9 years ago
Hi chris
Thanks for the reply.
I know it's out of your hands regarding church bells issue.
Just to clarify booking was great. Cottage was great. Dunster beaufiful.
Regards
Karl
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Trusted Customer
Feefo 인증됨
9 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
Both places were very cozy and comfortable. There were all the utilities yo...
Both places were very cozy and comfortable. There were all the utilities you would need for holiday trip or even a bussinnes trip. Great view on the sea from bedrooms.
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Trusted Customer
Feefo 인증됨
Dunster ( excellent)
9 years ago
The Best of Exmoor에 대한 Trusted Customer의 의견:
Excellent location & prompt service
The accommodation was the poorest standard I have ever in staying at many self catering establishments
Chris
The Best of Exmoor
9 years ago
HI Peter, good to chat you just now. I am grateful for you letting me know you didn't have a great experience in Thyme Cottage. I will pass this on to the owner who hopefully make some changes here. We hope to see you again in the future. Chris :)
TC
Trusted Customer
9 years ago
Chris looks after his customers
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Feefo 인증됨
10 years ago
Very prompt response
Phone line very poor..breaking up as I tried to hear what was said to answer my questions.
4.00 pm entry to cottage seems very late considering the cost of the let..2.00pm would seem more welcoming...
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Chris
The Best of Exmoor
9 years ago
Hi Lesley, good to chat to you just now and and I'm happy to hear you've arranged an early check in to the school House. We always try where possible to arrange this for our customer. We will take a look at the write up and try to make a little more informal. We look forward to your stay. Chris
신뢰할 수 있는 고객
9 years ago
The housekeeper has kindly answered our queries, confirmed we may arrive a little earlier to suit our needs that day. Have had a good conversation with Chris on a good phoneline. Now we just look forward to visiting!Thank you for helping me out so quickly.
Welcome to The Best of Exmoor, quality holiday accommodation on Exmoor. Whether you are looking for a romantic getaway by the coast or somewhere to take the whole family, The Best of Exmoor has a range of self-catering holiday cottages on Exmoor to suit your needs..
Welcome to The Best of Exmoor, quality holiday accommodation on Exmoor. Whether you are looking for a romantic getaway by the coast or somewhere to take the whole family, The Best of Exmoor has a range of self-catering holiday cottages on Exmoor to suit your needs..
