Amazing adventure to the Galápagos Islands ,Dario our guide was fantastic showing us around his home islands, snorkelling ,kakaying,biking and hiking.
The Islands are all different but great in their...
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0
공유
JF
James Fuller
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 James Fuller의 의견:
Two weeks of memories
Easy to use, the actual tour provider delivered the tour as advertised.
0
공유
AR
Arni
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 Arni의 의견:
Great service with a personal touch
Excellent service. My questions were answered clearly and directly. I really appreciated the online chat feature, where I could speak with a real representative instead of an automated system.
0
공유
AN
Annie Nilaker
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 Annie Nilaker의 의견:
EBC trek Nepal
Always had prompt responses to my questions and things ran as smoothly as they could (weather issues on the ground when on the trip but we got there eventually)
0
공유
MS
Michael Stirling
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 Michael Stirling의 의견:
Good service but inability to discuss details post booking was frustrating
It was generally very good , the initial call and booking process was all straightforward and I received a good selection of holidays that would be suitable for my requirements. The only slightly...
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0
공유
MD
Millicent Dor
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 Millicent Dor의 의견:
The best time
It was an amazing trip! We had wonderful tour guides and I had the best time I would deffo recommend! It was great how the activities were all organised for us and we got to pick which ones we wanted...
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0
공유
VH
Victoria Hudson
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 Victoria Hudson의 의견:
Poor customer service
To be honest I’m very disappointed with the lack of communications from The Adventure People. I messaged you in a panic prior to leaving for my trip yet it took 24 hours for you to get back to me,...
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Chris
The Adventure People
11 months ago
Dear Victoria,
Thank you for your feedback. I have taken it on board and am looking into what we can improve. I think your review is slightly disingenuous as I can see you emailed on Oct 2nd at around 13:00 and we replied at around 17:30 the same day, We explained the partner would contact you. On October 7th you emailed again at around 15:00 and we replied at 13:00 the following day with more information.
I am sorry and shocked you felt conned. We had sent all details to your My Account records where you can view and download, We do not 'con' anyone as we're a legitimate business as the vast majority of our reviews demonstrate.
I would be happy to publish the email chain here if that's OK with you. Please let me know.
As mentioned though, I will be reviewing our processes and seeing what we can do better to ensure no customer feels lost of any anxiety over this booking.
Best wishes,
VH
Victoria Hudson
11 months ago
No new comments
0
공유
MW
Mike Willis
Feefo 인증됨
GBR
11 months ago
The Adventure People에 대한 Mike Willis의 의견:
Well designed tour
Excellent way to find out about a new part of the world. And to meet people from varied places and backgrounds to keep our minds open.
Much depends on group leader of course, to safeguard, inform,...
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.
