The lady on the phone was very nice pleasant was very helpful gave me all the info i needed ask me if i need more info .checked to see i understand what was requied of me .and how my cats were. Very...
자세히 읽기
제품 리뷰
구매일: 20/01/2022
1
공유
DM
Diane Matthews
Feefo 인증됨
4 years ago
SPCA Pet Insurance에 대한 Diane Matthews의 의견:
The person I dealt with was excellent and I was able to answer all my questions.
구매일: 20/01/2022
0
공유
PR
Pauline Ryan
Feefo 인증됨
4 years ago
SPCA Pet Insurance에 대한 Pauline Ryan의 의견:
Spent a lot of time clearly explaining the different options on offer so I understood what each one offered. Friendly, patient.
제품 리뷰
구매일: 29/12/2021
1
공유
JC
Jim Cameron
Feefo 인증됨
4 years ago
SPCA Pet Insurance에 대한 Jim Cameron의 의견:
They rang me
CX
SPCA Pet Insurance
4 years ago
Hi Jim,
Thank you for sharing your review with us. If you have any queries regarding your policy, please do not hesitate to reach out.
Kind regards,
Scott
제품 리뷰
CX
SPCA Pet Insurance
4 years ago
Hi Jim,
Thank you for sharing your review with us. If you have any queries regarding your policy, please do not hesitate to reach out.
Kind regards,
Scott
It was fairly easy to sign up for the insurance and it comprehensive, tho disappointing there wasn't an option to include dental.
Also you don't actually get a quote even tho that's what you're...
Product is ok, but the purchase experience is impersonal and mechanistic, staff sticking to a script
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear of your dissatisfaction. We have passed your feedback onto the relevant team to review in more detail.
Kind regards,
Scott
제품 리뷰
CX
SPCA Pet Insurance
4 years ago
Hi there,
As mentioned, we have passed your feedback to the relevant team to review. Please do not hesitate to reach out if you have any queries.
Kind regards,
Scott
The website was clear and easy to navigate although I would have appreciated more 'plain language' explanations of exclusions. Although I wasn't able to complete my insurance purchase online, someone...
Costumer service was amazing alone told me everything I need to no and moore thank u
구매일: 17/01/2022
0
공유
RF
Rene Ford
Feefo 인증됨
4 years ago
SPCA Pet Insurance에 대한 Rene Ford의 의견:
Although it was dissapointing that I could not complete set up via your website, the lady who helped me over the phone was amazing.
CX
SPCA Pet Insurance
4 years ago
Hi Rene,
Thank you for sharing your review with us, we are sorry to hear of any inconvenience caused. It is a pleasure to hear that you have enjoyed our service and that you have found a policy that is right for you. We appreciate you sharing your feedback with us, we have passed it on to the relevant team to review.
Kind regards,
Scott
제품 리뷰
CX
SPCA Pet Insurance
4 years ago
Hi Rene,
As previously mentioned, thank you for your feedback. If you have any queries regarding your policy, please do not hesitate to reach out.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
