The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check...
자세히 읽기
CX
SPCA Pet Insurance
3 years ago
Hi Carol,
Thank you for taking the time out of your day to share your insights with us and we apologise for any inconvenience caused during your recent experience.
As we are always looking for ways to enhance our service, your feedback will assist us with this and I have passed this on to the relevant team.
Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
제품 리뷰
CX
SPCA Pet Insurance
3 years ago
Hi Carol,
Thanks again for your review.
Through Feefo Reviews, reviewers are provided with the option to share feedback for both Service and Product.
Thanks again for sharing your feedback with us and please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
Rachel was very helpful and fully explained the whole procedure.
I would highly recommend this insurance to other people.
CX
SPCA Pet Insurance
3 years ago
Hi Graeme,
It is always wonderful to hear of the friendly service that our customers receive when speaking with our team members and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
제품 리뷰
구매일: 20/01/2023
0
공유
CB
Chontelle Briggs
Feefo 인증됨
3 years ago
SPCA Pet Insurance에 대한 Chontelle Briggs의 의견:
Very quick and easy. I love how they give back to the animals at the spca , this was important to me. Knowing my vet bills are covered is a big relief.
CX
SPCA Pet Insurance
3 years ago
Hi Chontelle,
We are pleased to hear that you have found your policy quick and easy to set up.
Thank you for taking the time in sharing your review with us.
Kind regards,
Scott
Excellent advice and very helpful with information good follow up Price competitive would highly recommend
CX
SPCA Pet Insurance
3 years ago
Hi Ross,
Thank you for your feedback, we appreciate your kind words.
Kind regards,
Scott
제품 리뷰
구매일: 19/01/2023
0
공유
BK
Brenda Karaitiana
Feefo 인증됨
3 years ago
SPCA Pet Insurance에 대한 Brenda Karaitiana의 의견:
They contacted me within ten minutes of applying for pet insurance quote. They were very helpful in helping me understand the policy well and answering any questions i had.
CX
SPCA Pet Insurance
3 years ago
Hi Brenda,
We are delighted to hear that you have enjoyed our service and that you are satisfied with your policy.
Thank you for sharing your feedback, we appreciate your review.
Kind regards,
Scott
제품 리뷰
구매일: 18/01/2023
0
공유
PM
Porcia Mallard
Feefo 인증됨
3 years ago
SPCA Pet Insurance에 대한 Porcia Mallard의 의견:
Amazing service
CX
SPCA Pet Insurance
3 years ago
Hi Porcia,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
제품 리뷰
구매일: 18/01/2023
0
공유
IN
Inamari
Feefo 인증됨
Auckland
3 years ago
SPCA Pet Insurance에 대한 Inamari의 의견:
friendly and very helpful
CX
SPCA Pet Insurance
3 years ago
Hi Inamari,
We are happy to hear of the great service that you received when speaking with our team member and appreciate you sharing your kind words with us.
Kind regards,
Alisa
구매일: 17/01/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Customer service was helpful and friendly. Please update your form as it is out dated by asking for title and gender.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are pleased to hear of the friendly service that you received from our helpful team member and we appreciate you taking the time to share your feedback with us.
Kind regards,
Alisa
제품 리뷰
구매일: 12/01/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
My rating is a reflection on your wonderful staff.
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Contacted me straight away and made the process easy to understand.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are delighted to hear of the friendly service that you received when speaking with our team member and that setting up your new policy was made easy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
