Hi Aroha,
Thank you for your review, we are pleased to hear of the service that you received and appreciate you sharing this with us.
Please don't hesitate to reach out if you require any assistance or have any questions in the future.
Kind regards,
Alisa
제품 리뷰
CX
SPCA Pet Insurance
2 years ago
Hi Aroha,
Thank you for your review, we are pleased to hear of the service that you received and appreciate you sharing this with us.
Please don't hesitate to reach out if you require any assistance or have any questions in the future.
Kind regards,
Alisa
Hi Yvonne,
Thank you for reaching out to share your review with us.
We are sorry to hear that you have not received your policy documents as of yet and we appreciate you letting us know.
As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
However, I have passed this matter on to the relevant team to arrange for these to be sent to you via email and post.
Kind regards,
Alisa
YF
Yvonne Frerk
2 years ago
Sorry, my mistake, I have got the policy documents, overlooked them
제품 리뷰
CX
SPCA Pet Insurance
2 years ago
Hi Yvonne,
Thank you for reaching out to share your review with us.
We are sorry to hear that you have not received your policy documents as of yet and we appreciate you letting us know.
As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
However, I have passed this matter on to the relevant team to arrange for these to be sent to you via email and post.
Kind regards,
Alisa
CX
SPCA Pet Insurance
2 years ago
Hi Yvonne,
I understand that our team have sent your documents out to you.
Please don't hesitate to reach out if you require any further assistance in the future.
Kind regards,
Alisa
YF
Yvonne Frerk
2 years ago
Sorry, I have received the policy documents, I had overlooked them, my apologies
구매일: 20/12/2023
0
공유
MP
Michelle Panko
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Michelle Panko의 의견:
Very good, clear and precise
CX
SPCA Pet Insurance
2 years ago
Hi Michelle,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
제품 리뷰
구매일: 09/01/2024
0
공유
TM
Tracy Mcgrattan
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Tracy Mcgrattan의 의견:
Service was awesome would highly recommend
CX
SPCA Pet Insurance
2 years ago
Hi Tracy,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
제품 리뷰
구매일: 08/01/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Very easy to join up.
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
제품 리뷰
구매일: 05/01/2024
0
공유
SK
Shareen Khan
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Shareen Khan의 의견:
User friendly portal and good cover for my pet
CX
SPCA Pet Insurance
2 years ago
Hi Shareen,
We are always happy to hear that we have been able to provide our customers with valuable cover and that arranging your policy through our user-friendly online portal was made easy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
The guy who spent an hour on the phone with me explaining every little detail and question I had, absolutely fabulous. He had no time limit, there was no pressure to make a decision, and said there...
자세히 읽기
CX
SPCA Pet Insurance
2 years ago
Hi Jamie,
It is a pleasure to hear of the amazing service that you received when speaking with our team member and that you have been left feeling informed of your cover for your cats.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf.
Kind regards,
Alisa
Excellent service agent who seemed competent and forthright about pros and cons. No delays on calls being answered with polite service
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the excellent service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Great customer service! Very helpful and informative. Highly recommend!
CX
SPCA Pet Insurance
2 years ago
Hi Jo,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
제품 리뷰
구매일: 03/01/2024
0
공유
PT
Phoebe Toh
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Phoebe Toh의 의견:
Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible,...
자세히 읽기
CX
SPCA Pet Insurance
2 years ago
Hi Phoebe,
Thank you for taking the time to share your review with us.
We are delighted to hear of the service that you received when speaking with our team member, Ben, and we appreciate you providing your feedback to us.
As we are always looking for ways to enhance our customer's experience, your feedback will assist us with this.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
