Very easy to deal with and call backs when promised.
CX
SPCA Pet Insurance
2 years ago
Hi Janet,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
The website is user friendly, provided all the information I required and very competitive insurance premiums.
CX
SPCA Pet Insurance
2 years ago
Hi Rebecca,
We are always happy to hear that we have been able to provide our customers with an affordable policy and that arranging your cover through our user-friendly online portal was made easy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Great communication and patience when dealing with a customer (me) who was unfamiliar with the process.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
제품 리뷰
구매일: 20/02/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Was so easy over ph now have peace of mind my pet is now insured vets are so expensive
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
very helpful, and understanding, I had to drop off the call multiple times, but they were quite understanding.
CX
SPCA Pet Insurance
2 years ago
Hi Syed,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
The guy on the phone was really nice and very informative i Haye answering phone calls but this was a good experience I learnt a lot and by the end I knew that spca insurance was the best option
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Really helpful and informative. Tristan talked me through the options and explained terms and conditions clearly
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
제품 리뷰
구매일: 16/02/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Quick and easy
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Peter was very helpful and when I mentioned my pet was from the SPCA, told me about the bonus. And always mentioned my pet with her name so was very personable.
CX
SPCA Pet Insurance
2 years ago
Hi Tina,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
제품 리뷰
구매일: 13/02/2024
0
공유
AS
Alexis Shanks
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Alexis Shanks의 의견:
Very easy to do up the policy, I enjoy being able to login online to take a look. Customer service very quick to respond to any queries.
CX
SPCA Pet Insurance
2 years ago
Hi Alexis,
We are happy to hear of the great service that you received when speaking with our team member and that it was easy to set up the policy.
Thank you for taking the time to share your review with us, we really appreciate it.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
