Would be better to have had the three months free as told - will pursue as it was a deciding factor
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
Thank you for reaching out and I am sorry to hear of any frustrations caused during your experience.
I appreciate the opportunity that you have provided us to look into your feedback and escalate your concerns on to the relevant team to review.
I have passed this matter on to our team to be in touch with you.
Kind regards,
Alisa
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
I understand that our team has been in touch with you via email regarding your concerns.
Please don't hesitate to reach out to our team or reply to the email directly if you would like to discuss this matter further.
Kind regards,
Alisa
제품 리뷰
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
Thank you for reaching out and I am sorry to hear of any frustrations caused during your experience.
I appreciate the opportunity that you have provided us to look into your feedback and escalate your concerns on to the relevant team to review.
I have passed this matter on to our team to be in touch with you.
Kind regards,
Alisa
구매일: 21/05/2024
0
공유
DS
Donna Simpson
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Donna Simpson의 의견:
Helpful to some extent
CX
SPCA Pet Insurance
2 years ago
Hi Donna,
Thank you for taking the time to share your review with us.
Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
제품 리뷰
CX
SPCA Pet Insurance
2 years ago
Hi Donna,
Thank you for taking the time to share your review with us.
Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Service was easy to sign up to and efficient. Highly recommend
CX
SPCA Pet Insurance
2 years ago
Hi there,
I am glad to hear about the ease you have found while setting up your policy and about your appreciation regarding the service provided.
Thank you for sharing your feedback, we really appreciate it.
Kind regards,
Scott
제품 리뷰
구매일: 15/05/2024
0
공유
MD
Marion Davis
Feefo 인증됨
Christchurch
2 years ago
SPCA Pet Insurance에 대한 Marion Davis의 의견:
Excellent
CX
SPCA Pet Insurance
2 years ago
Hi Marion,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
제품 리뷰
구매일: 14/05/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
excellent
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Again, could go wrong with Peter, his service was excellent!
CX
SPCA Pet Insurance
2 years ago
Hi Tania,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi Tracey,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Options/plans available were easily explained and made it easy for me to select the best options for my cat and dog.
CX
SPCA Pet Insurance
2 years ago
Hi Nooroa,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
제품 리뷰
구매일: 16/04/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy.
The call back person was pleasant and informative.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
구매일: 12/04/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Very helpful and informative
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
