Simone was very helpful and polite, loved the information she provided.
CX
SPCA Pet Insurance
2 years ago
Hi Lekisha,
It is great to hear of the service that you received when speaking with Simone and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi Morgan,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Was very useful information I was given without being pushy
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Amazing. The service and person I spoke with was the best Ive experienced before.
CX
SPCA Pet Insurance
2 years ago
Hi Cecilia,
It is Fantastic to hear about your satisfaction regarding your interaction with our team member. Thank you so much for sharing your kind words, we really appreciate it.
Kind regards,
Scott
제품 리뷰
구매일: 02/09/2024
0
공유
MS
Mark Kenneth Sisam
Feefo 인증됨
Auckland
2 years ago
SPCA Pet Insurance에 대한 Mark Kenneth Sisam의 의견:
excellent
CX
SPCA Pet Insurance
2 years ago
Hi Mark,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
제품 리뷰
구매일: 02/09/2024
0
공유
MA
Michael Allan
Feefo 인증됨
Wellington
2 years ago
SPCA Pet Insurance에 대한 Michael Allan의 의견:
Pushy
CX
SPCA Pet Insurance
2 years ago
Hi Michael,
Thank you for reaching out to share your feedback with us and I apologise for any dissatisfaction caused during your experience.
As this is not the level of service we aim to provide to our customers, we appreciate you raising your concerns and providing us with the opportunity to review your experience in more depth.
I have passed your feedback on to the relevant team to look into further. Please let me know if you would like to discuss your feedback further and I can arrange for one of our team members to be in touch with you.
Kind regards,
Alisa
제품 리뷰
CX
SPCA Pet Insurance
2 years ago
Hi Michael,
Thank you for reaching out to share your feedback with us and I apologise for any dissatisfaction caused during your experience.
As this is not the level of service we aim to provide to our customers, we appreciate you raising your concerns and providing us with the opportunity to review your experience in more depth.
I have passed your feedback on to the relevant team to look into further. Please let me know if you would like to discuss your feedback further and I can arrange for one of our team members to be in touch with you.
Kind regards,
Alisa
구매일: 29/08/2024
0
공유
HS
Helen Scott
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Helen Scott의 의견:
Amy was very helpful
CX
SPCA Pet Insurance
2 years ago
Hi Helen,
It is a pleasure to hear about your appreciation regarding the service Amy provided.
Thank you for sharing your feedback, we really appreciate it.
Kind regards,
Scott
Very good service provided over the phone. Appears cost effective.
CX
SPCA Pet Insurance
2 years ago
Hi Deb,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
제품 리뷰
구매일: 15/08/2024
0
공유
DD
Damian Robert Duncan
Feefo 인증됨
2 years ago
SPCA Pet Insurance에 대한 Damian Robert Duncan의 의견:
It was ok
CX
SPCA Pet Insurance
2 years ago
Hi Damian,
Thank you for reaching out to share your feedback with us and we apologise for any dissatisfaction caused.
At SPCA Pet Insurance, we provide various levels of cover to suit many pet parents’ needs and appreciate you taking the time to share your feedback with us, which I have passed on to the relevant team.
Pet insurance covers many of the financial risks pet owners face for vet expenses however does not cover every circumstance.
Insurer’s generally have terms, conditions, limitations, and exclusions to the cover provided, such as excluding cover for some conditions or treatments having a waiting period on certain conditions, in order to help keep premiums down.
Thanks again for sharing your feedback with us and please don't hesitate to reach out to our team if you would like to discuss any concerns or queries further regarding our cover in the future.
Kind regards,
Alisa
제품 리뷰
CX
SPCA Pet Insurance
2 years ago
Hi Damian,
Thank you for reaching out to share your feedback with us and we apologise for any dissatisfaction caused.
At SPCA Pet Insurance, we provide various levels of cover to suit many pet parents’ needs and appreciate you taking the time to share your feedback with us, which I have passed on to the relevant team.
Pet insurance covers many of the financial risks pet owners face for vet expenses however does not cover every circumstance.
Insurer’s generally have terms, conditions, limitations, and exclusions to the cover provided, such as excluding cover for some conditions or treatments having a waiting period on certain conditions, in order to help keep premiums down.
Thanks again for sharing your feedback with us and please don't hesitate to reach out to our team if you would like to discuss any concerns or queries further regarding our cover in the future.
Kind regards,
Alisa
구매일: 19/08/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Excellent very happy
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are delighted to know that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.