Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Solid Solutions 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 12,695개의 리뷰 보기

신뢰할 수 있는 고객

11 years ago

Very informative and took the time to explain my options. Thanks

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11 years ago

Knowledgeable and helpful, able to answer all my questions

신뢰할 수 있는 고객

11 years ago

Friendly, helpful & informative

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11 years ago

Great

신뢰할 수 있는 고객

11 years ago

Patrick was very helpfull

신뢰할 수 있는 고객

11 years ago

Very helpful whilst in sales mode.

Solid Solutions

11 years ago

My apologies, but it does appear that in this instance there was a breakdown in communication between the sales team and the technical team who shipped the software to you. I will of course ship you a SOLIDWORKS 2014 DVD today. I understand that your Sales Account Manager did inform you that we would be shipping 2015 (as the current release) but that the 2014 Software could be downloaded from the SOLIDWORKS website. It appears however that you may not have had any specific instructions on how to do this - create your SOLIDWORKS account / log in and access the downloads - as this information would normally be part of the 'welcome', that would typically be provided shortly after you become a customer. If you need any help with Installation then please be sure to call the helpline, but you may also want to take a look at the wealth of resource available to our Customers via our my.SolidSolutions website. You will need to register the first time you use the site, but the account will also be used by you to book any training /events with ourselves. The link below is to a search for 'Installation' and includes the various 'Quick Start' videos for installation and deployment as well as specific Installation Guides for SOLIDWORKS (including the 2014 guide). http://www.solidsolutions.co.uk/solidworks/Tutorial-Videos/Search.aspx?Phrase=installation I should note that the 2014 DVD will be at Service Pack '0' and as such you may actually prefer to download the latest version of 2014 from the Customer Portal anyway. If you have any further questions or concerns then please feel free to contact myself directly using wmarshall@solidsolutions.co.uk Kind regards, Wayne Marshall Customer Support Manager

신뢰할 수 있는 고객

11 years ago

I haven't had enough experience dealing with them yet to comment fully. I did try to log in to the customer portal on Friday but it did not give me authorisation to access downloads. I'll try again.

Solid Solutions

11 years ago

After logging in the first time you may need to use the 'register my products' link in order to 'unlock' the downloads section. Enter your serial number and select Version 2015 when prompted. This should unlock the relevant section and allow access to download 2015 and 2014. If this does not work as expected then please call the helpline on 01926333777 as we may need to escalate this to SOLIDWORKS' Customer Centre. FYI. The document in this link explains the process in a bit more detail. http://www.solidsolutions.co.uk/solidworks/Tutorial-Videos/Accessing-Locked-Areas-on-SolidWorks-Customer-Portal.aspx Kind regards, Wayne Marshall Customer Support Manager

신뢰할 수 있는 고객

11 years ago

Patrick is always great I have had many courses with him since the start of…

Patrick is always great I have had many courses with him since the start of the year. He always makes time for everyone whilst keeping a great pace to the course to keep more advanced users involved.

신뢰할 수 있는 고객

11 years ago