Hello!
It is almost a month gone and I have not yet received my serum. Where is it?? Please reply to me: sirkka-liisa.karhu-******************** Thank you. I never received order confirmation...
자세히 읽기
Rajeev
skinChemists
9 years ago
Hi Sirkka, We are sorry to hear you did not receive yet your item. It probably has been lost during the delivery. We just sent you an email to resolve as soon as possible this issue. Apologies for the inconveniences caused.Kind regards.
TC
Trusted Customer
9 years ago
Hello!
Not received any e-mail from you so far. I want my money back or a new seerum.Awaiting for your promp reply sirkka-liisa.karhu-ellsworth@pp.inet.fi
Thank you
Sirkka-Liisa Karhu
TC
Trusted Customer
9 years ago
Hello! Now we are in May and I do notyet have received the serum. Please do something, send me a copy by e-mail of the despatch document, I need to bring it to the post office here in Benalmadena. Someone you or mailoffice has to compensate my purchase which was 20 euros plus mailing costs. My e-mail is sirkka-liisa.karhu-ellsworth@pp.inet.fi I appreciate your quck response and compensation and despatch document by e-mail. I cannot understand that nobody is doing anything in this matter.
Best regards,
Sirkka-Liisa Karhu
PS. I have also contacted post office couple of times conc. this despatch but no resultas.
Rajeev
skinChemists
9 years ago
Hi Sirkka,
Thank you for your feedback. We are really sorry to hear you have been disappointed with our service. Our customer service checked its system and they have contacted you on the 24/02/2017 and then on the 04/04/2017 at the email address you just gave us.
We resent you an email now. Apologies for the inconveniences caused.
Warm regards.
TC
Trusted Customer
9 years ago
Hello!
Thank you very much for taking care of the lost shipment. I appreciate it a lot!
Best regards,
Sirkka-Liisa Karhu
TC
Trusted Customer
9 years ago
Hello!
Thank you very much resolving the problem with lost shipment and your refund. I appreciate your asistance a lot.
Best regards,
Sirkka-Liisa Karhu
Customer service is fantastic,
I am liking the Trial Wrinkle Killer
Yes I would considering buying from you again but don't want to keep paying a subscription each month hence why I cancelled mine...
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.
