At Simply Cruises - we sell just one thing - MSC Cruises! We are the experts.
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지난 1년 간 점
모두 327개의 리뷰 보기
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Matt T.
Feefo 인증됨
Gloucestershire
1 year ago
Simply Cruises에 대한 Matt T.의 의견:
The only people you need when looking for a MSC cruise
I have used simply cruises many times for past and future cruises. I always find the service excellent especially from Chris. They are very competitive and not only will you get a great price but...
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Chris Hughes
Simply Cruises
1 year ago
Thank you so much for the wonderful review, Matt! We're thrilled to have you as a repeat customer and truly value your loyalty. It's fantastic to hear that you're enjoying our services - your feedback means the world to us and helps drive our continued improvements.
We have some very exciting updates coming soon, so stay tuned. Thanks again for choosing us! 😎
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Alysha T.
Feefo 인증됨
Cardiff
1 year ago
Simply Cruises에 대한 Alysha T.의 의견:
Amazing
Excellent service easy to book good information about the food and cabins and very easy to access the website I can’t wait to see you In May
Chris Hughes
Simply Cruises
1 year ago
Thank you! We hope you have a fantastic cruise in May! Thanks for the kind words about our website! 🙌🏻
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Ian J.
Feefo 인증됨
Melksham
1 year ago
Simply Cruises에 대한 Ian J.의 의견:
Brilliant again!
Always brilliant service. Thank you
Chris Hughes
Simply Cruises
1 year ago
Thank you for your review - much appreciated by us! :)
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Barbara T.
Feefo 인증됨
Leigh
1 year ago
Simply Cruises에 대한 Barbara T.의 의견:
Simplicity
Easy website to negotiate. Booking made seamlessly.
Chris Hughes
Simply Cruises
1 year ago
Love the feedback, thank you! The exact words we love to hear! 🎶🥳
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Feefo 인증됨
1 year ago
Booking a cruise on line
My friend done it for me only took 10 mins, I am not very good doing these things but found it easy.
Chris Hughes
Simply Cruises
1 year ago
Thanks for the review! That's super-quick, and we are glad everything went smoothly for you! Now the cruise countdown is on! ⏰🛳️
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Feefo 인증됨
1 year ago
Generally Unfriendly
I’ll definitely be avoiding Simply Cruises in the future — unhelpful customer service and a generally unfriendly attitude.
Chris Hughes
Simply Cruises
1 year ago
Thank you for your feedback regarding your Voyager Club query on 6th August.
We're disappointed to read this, as our records show we responded to your initial enquiry within minutes, provided multiple detailed responses with screenshots directly from MSC's system, and ultimately resolved your issue completely within 2 hours - identifying and switching your duplicate Voyager accounts for you.
We understand technical booking matters can be frustrating, especially when receiving different information from different sources. Our team always aims to be helpful, which is why we provided visual proof of what we were seeing and took the extra step to call MSC directly on your behalf, even though this wasn't initially requested.
We're pleased we were able to resolve your incorrect date of birth issue and update your booking to the correct Voyager account in time for your November cruise.
We wish you a wonderful time aboard MSC Poesia.
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Feefo 인증됨
1 year ago
Good deals
Very straight forward process online and seems like the best deals.
Chris Hughes
Simply Cruises
1 year ago
Thank you for your review! Yes! We are happy you found it straightforward - that's our goal! We certainly do offer the best deals out there (even if we say so ourselves 😉🙌🏻)
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Feefo 인증됨
1 year ago
I am still to receive our boarding passes etc have checked in on the app
Chris Hughes
Simply Cruises
1 year ago
Thanks for the review! e-Tickets are automatically sent from our systems when check-in is complete and MSC has created them (there can be a delay between these two events, especially if it is a last-minute booking!)
Our systems check six times a day - so once checked in, sit back and await them to turn up in your email! ☺️
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Sharon
Feefo 인증됨
cheshire
1 year ago
Simply Cruises에 대한 Sharon의 의견:
amazing service once again
Excellent service again from simply cruises booked another cruise thats 2 this year I will never book with anyone else they are so helpful best prices around for MSC cruises never beaten on prices
we...
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Chris Hughes
Simply Cruises
1 year ago
Ahh, thanks, Sharon! What a lovely review - we've spent so much time building (and continue to do so!) systems for our customers to make life easy - looks like that work is paying off for you! The more we automate, the better prices we can get for everyone, too! Win-Win! Thanks for booking with us again! 🥳
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Feefo 인증됨
1 year ago
1st time using simply cruises
Quick response to my emails, the booking process was quick and straightforward with a good price.
Sara Marshall
Simply Cruises
1 year ago
Thank you for choosing to book with us! So glad we could make it quick and simple, and that you got a great deal. We appreciate the kind words 💙⚓️