My flight was canceled There was no mail from your side.
I don t know if you are stille going to the airport.
Not one communication in time of lock down.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Marc,
First of all, we wish you and your family are fine in these moments. Please keep safe and stay at home. We are very sorry for inconveniences and for everything that is happening with COVID-19. We hope that everything will return to normal very soon... Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible. Thanks for your undestanding. Best regards
제품 리뷰
구매일: 04/02/2020
0
공유
MB
Mevr Leida Terlouw-Budeldate=15/01/2020
Feefo 인증됨
6 years ago
Shuttle Direct Netherlands에 대한 Mevr Leida Terlouw-Budeldate=15/01/2020의 의견:
Voor het eerst met Shuttle Direct. Zowel op onze heenreis als de terugreis waren de medewerkers keurig op tijd. Omdat we een week eerder naar huis gingen hebben we de datum gewijzigd. Ook dit ging...
자세히 읽기
제품 리뷰
구매일: 15/01/2020
0
공유
MM
Mr. Herman Moonendate=22/02/2020
Feefo 인증됨
6 years ago
Shuttle Direct Netherlands에 대한 Mr. Herman Moonendate=22/02/2020의 의견:
Valt zwaar tegen dat er geen geld terug gegeven word ivm met niet doorgaan reis door de Corona crisis.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Herman,
We are very sorry for inconveniences and for everything that is happening with COVID-19. We hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com (putting your booking number). They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible.
We wish you and your family are fine in these moments. Please keep safe and stay at home.
Thanks for your undestanding.
Best Regards
제품 리뷰
구매일: 22/02/2020
0
공유
MR
Mr. Ferdinanda Rieborndate=25/02/2020
Feefo 인증됨
6 years ago
Shuttle Direct Netherlands에 대한 Mr. Ferdinanda Rieborndate=25/02/2020의 의견:
geen geld terug vanwege corona. er worden 10 euro administratiekosten gerekend.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer, We are very sorry for the inconvenience and for everything that is happening with the coronavirus. We hope that everything will return to normal very soon...
We regret that you do not agree with our cancellation policy. Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible.
We wish you and your family are well in these difficult moments.
Thanks for your undestanding.
Best regards.
제품 리뷰
구매일: 22/12/2019
0
공유
DW
Dr. Steven Wirjosentonodate=13/03/2020
Feefo 인증됨
6 years ago
Shuttle Direct Netherlands에 대한 Dr. Steven Wirjosentonodate=13/03/2020의 의견:
Excellent service and response!
구매일: 13/03/2020
0
공유
MF
Mr. Bart Flamezdate=07/01/2020
Feefo 인증됨
6 years ago
Shuttle Direct Netherlands에 대한 Mr. Bart Flamezdate=07/01/2020의 의견:
Service moeten annuleren omdat Spanje in lockdown is. Er werd mij toch 10€ dossierkosten aangerekend, wat ik overdreven vind.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Bart,
thank you for your comment. We are very sorry for the inconvenience and we hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible. We are very sorry for everything that is happening with the coronavirus.
We wish you and your family are well in these difficult times.
Thanks for your undestanding.
Regards
Mijn reis door het corona virus geannuleerd en vervolgens houden ze 10 euro zelf in en betalen ze 2 euro terug , laatste keer geweest , belachelijk gewoon
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer,thank you for your comment. We are very sorry for the inconvenience and we hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible. We are very sorry for everything that is happening with the coronavirus.
We wish you and your family are well in these difficult times.
Thanks for your undestanding.
Regards
제품 리뷰
구매일: 12/02/2020
0
공유
MR
Mevr Ingrid Roelvinkdate=21/02/2020
Feefo 인증됨
6 years ago
Shuttle Direct Netherlands에 대한 Mevr Ingrid Roelvinkdate=21/02/2020의 의견:
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
Read and compare verified customer opinions and ratings based on true Airport Transfer clients
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
Read and compare verified customer opinions and ratings based on true Airport Transfer clients