The toddler bath arrived really quick. No problems at all.
Shnuggle
Shnuggle
5 years ago
Thank you so much for taking the time to leave an excellent rating. We really appreciate your custom. :)
제품 리뷰
Shnuggle
Shnuggle
5 years ago
What a fantastic review on the toddler bath! We aim to provide the best products for parents and we are happy to see your daughter got her bath time back again :)
Quality goods, decent and reliable service.
Goods are a little bit pricey and the delivery could have been faster.
제품 리뷰
구매일: 09/07/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
We bought a moonlight and found that the base didn’t change colour when the room temperature changed. I sent them an email which they quickly responded. The replacement of product was hassle free.
제품 리뷰
구매일: 05/07/2020
1
공유
MJ
munezza jamal
Feefo 인증됨
5 years ago
Shnuggle에 대한 munezza jamal의 의견:
Very easy website to use- shipping was fairly quick too
Shnuggle
Shnuggle
5 years ago
Hi Munezza, thank-you for your feedback, the team here at Shnuggle appreciate the time you have taken to write this :)
The delivery of the product was swift and can't fault it. The product was packaged well and all parts were present. Overall am happy with the service.
Shnuggle
Shnuggle
5 years ago
Hi Mahida, thank-you for your kind review. We really appreciate it :)
제품 리뷰
Shnuggle
Shnuggle
5 years ago
Hi, we are sorry to hear you are disappointed with the with the stand and basket. Your feedback is important to us. The dreami sleep system design was updated just over 2 years ago and the old version has not been manufactured or sold in quite some time. We have changed the handles to improve the shipping of the baskets, so the handles do not get caught inside and cause it to deform. It also greatly improves to aesthetic, creating a sleeker and better streamlined basket. The curve stand when not in use can be easily separated for storage with the click of a button or to easily transport when visiting family and friends. The pictures and description we have on the website is the most up to date dreami which is the version you have received, it is not our intention to mislead customers and we always ensure we provide as much information as possible for our customers so they can make informed decisions on their purchases. If you have any other questions please do not hesitate to get in touch with us :) team shnuggle x
MH
Madiha Hamid
5 years ago
Thank you for clarifying, I now understand the reason the basket handles and stand are the way they are and that I was looking at older versions of the product. It is very much appreciated that you took the time to respond and explain about the product and that has satisfied and made me happy with the overall service even more. Thank you again.
MH
Madiha Hamid
5 years ago
Due to the recent response I've bumped the rating up one as I am happy with the response shnuggle have provided...personally the handles are still too short for me but manageable and the way to take the stand apart is also manageable but the bolts tend to be a little stiff and hard to press...however that does make it sturdy when assembled which i would rather than if it was weak and accidentally came out or went inwards while the baby was in it. All in all I am very pleased with the product and can't wait to use it for real when the baby comes!
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.