The insurance was quick to renew and staff are always helpful and polite but despite ringing 2 weeks ago I still have not got a copy of my car insurance, 9 weeks after i phoned to renew.
My renewal had shot up by quite a significant amount without any explanation. After a chat and a few checks on detail it was brought down, but it shouldn't have to take that chat to get a good deal....
By doing what you promised. I am still waiting for my insurance docs and the refund of a deposit on a new policy which was subsequently cancelled by you.
Jack
Shield Total Insurance
6 years ago
Please contact us via complaints@shieldtotalinsurance.co.uk with more details so that we can investigate.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.