First class service as usual and competitive price
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구매일: 04/06/2020
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Feefo 인증됨
5 years ago
Was quoted a price but then an administration fee was added when I amended, by telephone, a minor detail on previous year's policy which was not explained to me. If this had been explained then I...
After several phone calls I manège to renew my caravan insurance you keep sending me invoices with wrong names on and of which I am unable to open and view I was told you would post policy to me but...
Get your website and answering service working properly
Difficult to renew policy.
Also declaration for on line quote differs fron evidence of insurance documents
Impossible to resolve by phone
The person dealing with my renewal was extremely friendly and very pleasant giving that personal touch. It seemed nothing was too much trouble for her. Unfortunately I cannot remember her name. She...
Returning my call would of been a start just wanted to renew could not do it on line 4 calls and still no call back
Shield Total Insurance
Shield Total Insurance
5 years ago
We are sorry to hear of your issue with our callback service. Please bear with us as staff are all working remotely from home due to COVID-19. Your comments have been escalated to our complaints team who will be in touch.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.