I ordered a defibrillator on 12 November 2018 with an estimated delivery date of 16 January, 2018. On 30 November and 1 December I received many texts and e-mails from my bank re a request from...
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alexpure
Seton
8 years ago
Hello Pamela
Please accept our apologies for the problems with your recent order. We had been advised that the item would be delayed from our supplier but it seems that the item was already in transit (earlier than expected) at the point you cancelled you order. I understand Andrew in our customer service team has facilitated the collection and credit for you. Please be assured that we do not take payment for goods until point of shipment initially it is just authorisation through your account and once the goods despatch the payment is taken.
Again please accept our apologies and please be assured this is not our normal service level.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.