Service was very quick and product quality was good.
구매일: 27/02/2018
0
공유
TC
Trusted Customer
8 years ago
Seton에 대한 Trusted Customer의 의견:
WHERE IS IT? IT NEVER ARRIVED
alexpure
Seton
8 years ago
Hello Sheyda
It seems there was an issue with an incorrect postcode not matching the delivery address causing a delivery failure for our carrier. I understand that you have since spoken to the Customer Care Team and they have arranged a replacement order to the correct address which has now been delivered.
Should you require any further assistance please do not hesitate to contact the team
Kind regards
Safetyshop Customer Care Team
제품 리뷰
구매일: 27/02/2018
0
공유
TC
Trusted Customer
8 years ago
Seton에 대한 Trusted Customer의 의견:
Reputable company with fast efficient service and delivery.
Have no hesitation in buying from them again.
제품 리뷰
구매일: 27/02/2018
0
공유
TC
Trusted Customer
8 years ago
Seton에 대한 Trusted Customer의 의견:
Good customer service along with product knowledge
Decent signs . Expensive for what they are and took an age to come . Wouldn't use again
alexpure
Seton
8 years ago
Hello and thanks for your feedback.
Please accept our apologies for the delay in delivering your order. The signs were made to order on a 2 day lead time but unfortunately were desptached during the recent bad weather where many deliveries were delayed due to volumes and weather conditions.
Please be assured this is not our normal service level and we apologise for any inconvenience caused
Products ok, although on the high side price wise. Would have bought from elsewhere if we didn’t have an account already.
My email address was added to their marketing database without my consent...
자세히 읽기
alexpure
Seton
8 years ago
Hello Stuart
Thank you for your valued feedback I can confirm that you have now been removed from all mailings including email but please be aware that as our mailing plans are set in advance it may take 6-8 weeks for all contact to cease.
We apologies for any inconvenience this has caused and should you have any further queries please do not hesitate to contact the Customer Service Team.
Poor attitude of call handlers when asking for signage advice
Will now order from **competitor comments removed by Feefo**
Disappointed
The Customer Service Team
Seton
8 years ago
Thank you for your valued feedback. Having listened to the call as part of our investigation, we understand that you required a custom sign, but were not entirely sure of the specifications that you would like. Whilst we are always happy to advise to the best of our ability, we do ultimately need the choice of wording to be made by the customer. If you require advice on any technicalities / legalities in terms of signage, we would recommend contacting our expert advisors via the legislation watch tool available on our website. If you would like any assistance on how to do this, please don't hesitate to contact us on freephone 0800 585 501 and our customer service team will always be happy to help.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
