The staff listened and were very helpful particularly in confirming my choice of Assics and making sure that the pair I choose were a good fit, lacing them up in a way that held them closer round my...
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Gayle
Run4It
4 months ago
Thanks for your review. We're delighted you're happy with the Run4It service and selection. See you next time!
the guy who helped me was very good at giving the product information, i had to wait a bit because the store was so busy. however the other staff would check on me every now n then to make sure i was...
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Gayle
Run4It
5 months ago
We're delighted you're happy with the Run4It service and appreciate your patience during wait times!
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5 months ago
i just noticed i put " cannot that the staff enough. " that should have been 'thank'. i proof read these things but once in a while...
all the best
I'm not a great runner and didn't know much about different shoes. The consultation was super useful to see how I was running and finding a shoe that fit my style and goals. Staff were super...
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Gayle
Run4It
4 months ago
Brilliant, we're delighted you're happy with the service and guidance received, and got acquainted with different shoes through our +runlab analysis process! So pleased to hear you are enjoying your new shoes!
Service in the Aberdeen shop was very good , absolutely no complaints about it. I am however still waiting on delivery of by running shoes that were not in the Aberdeen shop but in the Glasgow shop....
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Donna O'Neill
Run4It
6 months ago
Hi, thank you for taking the time to leave a review and for the positive feedback on your experience in the Aberdeen shop. We're sorry that your parcel has not arrived with you, it is certainly not the service we expect from our courier.We replied to your email on the 6th with information on the dispatch and what we could see from the tracking. We have also sent you another email today to help resolve the issue as quickly as we can. Many thanks.
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5 months ago
Review update - Had response from run4it and turns out the shoes were lost by the courier which I agree is no fault of theirs. They offered replacement shoes, which were twice the price at no extra cost or a full refund for the originals.
Thanks to run4it for reacting in such a customer focused manner.
Once again I must say that I’ve always had great service in the Aberdeen shop and have no complaints. They sales staff are excellent.
Gayle
Run4It
4 months ago
We're very pleased you're happy with the service and level of attention provided by our team in Aberdeen.
Helpful, friendly, professional, knowledgeable advice given. No pressure at all. Very personable and likeable expert. So sorry I can’t remember his name!
I’m delighted with my new running shoes!...
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Gayle
Run4It
4 months ago
Thanks for your review. We're very pleased you're happy with the service and guidance provided by John in Dundee, and found shoes to match your needs!
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.