Great experience all around. My second time coming in for trail runners and am so happy with my choice. Staff were all knowledgeable, patient, and supportive. I will definitely be back again!
Gayle
Run4It
10 months ago
Thanks for your review. We're very pleased you're happy with the service and guidance provided by Lottie in Maybury, and found shoes to match your needs!
Sent a question regarding whether they would re stock these when they sold out in minutes.
No response.
Placed an order the minute the restocked - payment went through, days went by and no update.
...
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Donna O'Neill
Run4It
10 months ago
Hi, thank you for taking the time to leave a review. We are glad we were able to fulfil your first two orders as quickly as we could, but we are sorry we were unable to fulfil the third order due to a system error. As explained in our responses, the item had incurred an error which means it did not allocate to a shop for processing. With the cancelled item being purchased again so quickly after the refund, we unfortunately were not able to remove the item to prevent it from selling again, so apologies for this. From the last email received, you asked us to cancel the order if the stock wasn't available which we did as soon as possible, this should have generated an email detailing the order being cancelled. Again, we are sorry that you have been left disappointed as we never want any of our customers to experience anything but an excellent shopping experience with us. Many thanks.
The member of staff was very helpful at helping me find running shoes suited to my feet and running style. The shop provides a great service where they watch you run and take the time to try you with...
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Gayle
Run4It
10 months ago
Brilliant, we're delighted you're happy with the service and guidance received, and got acquainted with different shoes through our +runlab analysis process!
I was very happy with the gait analysis and the time taken to assess my daughter’s running style. Five different pairs of trainers were tested, and the staff member was both knowledgeable and helpful...
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Gayle
Run4It
10 months ago
We're delighted you're happy with the Run4It service! We sell shoes at the recommended retail price, and do our best to provide a range of options for customers with varying budgets. Thank you for taking the time to leave us a review.
The team in the store were so attentive. I'm not a runner so both guys made me feel relaxed and explained clearly about my feet, running gait, style of shoe for me etc and were very patient dealing...
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Gayle
Run4It
10 months ago
Thanks so much - we're delighted you're happy with the service and guidance provided by Adam and our Inverness team, and found shoes to match your needs! Good luck with your training!
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.