Had a really good experience, fast service, the trainers were the correct type and size... Would definitely recommend and will be coming back when I need kit for myself.
Ordered online, payment taken twice and trainers were not ordered. After a phone call trainers ordered and refund for 1 of the payments refunded. Trainers sent next day delivery as way of an apology,...
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Kirsty
Run4It
8 years ago
Hi, thank you for your comments. I am sorry to hear the payment was taken twice and the order was not created. During the time you placed your order there was a technical issue with Amazon Pay which caused the error on your order. I'm really sorry about this.
My colleague Jenny refunded one of the payments and provided the shoes on a free Next Working Day delivery. I have also processed you a 10% refund for the inconvenience. Thanks, Kirsty _ Online Customer Service Manager
Annoying that packages were dispatched separately and the trainers took a long time
Kirsty
Run4It
8 years ago
Hi, thank you for your review. The items we sell on our Website are located at our Central Warehouse and in our 8 stores so depending on the location of the items you purchase your order may be sent in multiple parcels. I'm sorry to hear the shoes took a long time for delivery. I can see that they were dropped off at the Post Office 2 days after your order was placed. For some reason the Post Office held the parcel for 2 working days before they attempted delivery. I'm sorry for the delay here. Thanks, Kirsty - Online Customer Service Manager
구매일: 14/08/2018
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신뢰할 수 있는 고객
8 years ago
I went to the Inverness shop and tried some running shoes but the ones I wanted weren't onsite and I was leaving the next day, so could not take them up on the offer to get them sent. I was shown the...
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.