As above, not a great experience and not well planned or thought out. Having one and a half days at the end of the, already quite brief, holiday with nowhere new to visit was wasted time and a...
We have been on holiday with Riviera on a number of occasions and we keep coming back ---what more can I say? (We already have a cruise booked , Burgundy and Provence) Keep up the good work!!
Although I put yes we would use you again I am in two minds, previous holidays were successful, but after this one I'm not sure. I have recommended you in the past.
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Nicole Parkes - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for your review. On behalf of Riviera Travel I would like to offer my sincere apologies that your recent holiday with us was not in line with your expectations. We work tirelessly to ensure the very highest quality levels for our tours and it is disappointing that you were not happy with your holiday. You can be assured we constantly monitor client feedback and your comments will prove extremely helpful in highlighting key areas that require our attention. Should you wish to discuss the issues raised then please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk.
Most enjoyable short trip, lots of interest, would like to have spent more time at the Berlin Wall museum and remainder of the wall. Also a slightly more in depth talk on Colditz. Otherwise a very...
