We've enjoyed a few holidays with Riviera over the last 5 years and found the tours very good and the hotels excellent.
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구매일: 24/06/2019
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TC
Trusted Customer
Evesham, UK
8 years ago
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Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
I would like to thank you for taking the time to complete your review. Whilst I am pleased to learn you had an enjoyable time on your Rhine cruise to Switzerland, it is disappointing to learn you were not entirely delighted with your holiday. We really appreciate our clients spending time to share their holiday experience and you can be assured the information you have kindly spent time sharing with us will be used to help deliver a better holiday experience for our customers. I would once again like to thank you for your constructive comments and I hope we have the pleasure of welcoming you on another of our escorted tours or river cruises, where we hope to restore your faith in our company once more.
The tour was very well organised and our tour manager Francesca was one of the best I have ever had. She was marvellous with everyone young and old, those travelling on their own or in groups or...
