Overpriced, overloaded on the ferry with nowhere to sit, will be using wightlink in the future.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, we do understand the impact busy days can have on seating. We currently have plans in place to increase the seating by 55% as well as improve the facilities with the first being completed by Easter 2014. Details can be found on http://www.redfunnel.co.uk/newlook
Customer Services
travelled during adverse weather condiitions just before Christmas. Red Funnel staff kept the boats going for as long they as they possibly could to assist people to get home for christmas. thank...
Travelling from Southampton to East Cowes at 9 am on Boxing Day the passenger lounges were very cold. Even keeping our coats on we were cold. Then when we decided to get a hot drink, we had to queue...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Sorry to hear you had a bad experience on Boxing Day on the East Cowes sailing. I will forward your comments to our Customer Experiences Manager on board our ferry to investigate.
Customer Services
Good Service - they let us go early because the weather was bad - only comment is they should put a non-slip coating on the steep stairs to the top deck, as I came a cropper on them coming down!
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
