Christmas crossings are more out of necessity than desire and the experiance on the 16.30 from Southamptonon 23/12 was far from pleasurable as the journey took well over two hours due to the adverse...
Despite the horrific weather on monday 23rd dec - was kept in form and was able to reach the island safely was as little disruption as possible - thank you
thankyou for agreat crossing especially as the weather was rough, and it was my dogs first experience on a boat. Also a big thankyou to all the staff that managed to get us all on an earlier booking...
It was a crowded sailing which made the ship very hot inside and not everyone had seats despite staff assurances.
Otherwise staff were extremely helpful and friendly.
Your arrangements for dog owners are very poor. The expectation that we will sit in the little glass room on deck at any time day or night and any weather is completely unsatisfactory. The room...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Sorry to hear you were disappointed with our service. I will feedback you comments directly to our onboard team across all three RORO vessels. We are currently investing £2m improving the Red Falcon which will increase the seating by extra 55% with the intention of improving our customer service delivery
Customer Services
I would have rated the feed back as excellent had it been easier to find a seat abaord yesterdays heavily loaded 09h00 sailing from East Cowes.
I was very impressed to receive a text message mid...
It was cold on board. Seats uncomfortable. Boat vibrates uncomfortably whole crossing.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the review, apologies that we have failed to meet your expectations throughout your latest crossing. The onboard environment for our customers is currently under review and we have recently released some exciting news about our vessels, for more info please visit www.redfunnel.co.uk/newlook
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
