Overall satisfaction is poor due to the following reasons:
- Massively overpriced
- The carpet is always SODDEN One morning I pit my bag on the floor and my laptop got wet. This is totally...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for taking the time to leave a review for us. It is disappointing to hear this feedback however we do encourage all our customers to give us information to improve our business, please can you email post@redfunnel.co.uk with your booking reference details so we can identify the vessel you travelled on and pass this information to the guest experience manager who can rectify this immediately.
Customer Services
Nice to be greeted by name on arrival at both terminals. Check in very efficient. Saloon was a bit cold on return trip (Osprey), comfortable on outward trip (Falcon). 5 min delay on return trip but...
Very satisfied with Red Funnel service. 'Does exactly what it says on the tin'. Adheres to timetable, staff always very helpful and generally there is an 'offer' that reduces the cost which helps...
I'm a regular traveller with Red Funnel (my husband & I run a small company & have spent over £2000 on Red Funnel crossings in the last 12 months) and am usually reasonably satisfied with the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback and apologises for the delay you experienced on the 22nd of January.
Please forward your booking reference number to post@redfunnel.co.uk so we can see which vessel you sailed on and we can investigate this further for you.
Customer Services
We have travelled Red Funnel many times and are always impressed with the service we receive from both the staff onshore, on the ferries and in the booking office. Well done to you all.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
