Yet another request for a review but nothing to say which of my several recent trips it refers to.
Last week's RedJet was uneventful, despite bad weather. Thank you Red Jet 4.
The previous week's...
Online booking is very straightforward with available departure times clearly shown. Payment online is faultless together with emailed confirmation of the booking. Out-of-season check-in is generally...
Check in was prompt and courteous. Little crowded in the Lounges, but it was a Sunday evening, we did find seats. The journey went smoothly and Red Funnel delivered what it promises. Thank you
구매일: 27/01/2014
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Feefo 인증됨
12 years ago
Still think the food is expensive . Staff very helpful and pleasent .
구매일: 27/01/2014
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Feefo 인증됨
12 years ago
good trip. boat was clean & tidy. terminal staff vey helpful
This is functional, but not luxurious. The food is motorway cafe style, but edible. Seats can be hard to come by in busy periods, therefore there is usually a rush or sit on the floor. Bar service is...
Whilst the service is generally OK, the price is too high and the airline style policy of charging more the longer the time between outward and return journey is frankly criminal.
신뢰할 수 있는 고객
12 years ago
Please read the comments on the Better Ferry Campaign http://www.betterferrycampaign.co.uk to get a better understanding of the depth of feeling about ferry services to and from the island
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your comments and we have passed this onto our executive team to look at.
Customer Services
always helpful, efficient, staff happy, on time,
I noticed their was not much promotional activity, ie promoting the island other than normal leaflets, a treasure chest from Island Treasure would...
am a regular traveller and for this journey i went back to my car so i could sit doen, sitting on a window ledge which is damp is not satisfactory for £40 return!
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the review, it is disappointing to hear you had a bad experience with us however we are currently investing in this area of the business and have released plans to refit the Red Falcon which will increase seating and modernise the passenger areas. If the design proves successful and is liked by customers we hope to make similar investments in the Red Osprey and Red Eagle, for more information please visit - www.redfunnel.co.uk/newlook
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
