PBM is a customer-focused building management company
서비스
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지난 1년 간 점
Premier Block Management(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 1,944개의 리뷰 보기
MP
Mr Partha
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Mr Partha의 의견:
The service time SLA was spot on with pointed service.
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공유
ST
Samantha Turner
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Samantha Turner의 의견:
Very prompt service
I deal with many management companies and was particularly impressed at the speed and efficiency my enquiries were dealt with
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공유
신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Quick response to queries
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RO
Robin
Feefo 인증됨
Enfield
9 years ago
Premier Block Management에 대한 Robin의 의견:
Good, on their way to being Excellent!
Basing my experience with PBM as a whole over the past 5 years:
- The service (answering and resolving queries via email and hosting resident meetings) by the current account managers for approx. 1...
자세히 읽기
Gary Cane
Premier Block Management
9 years ago
We agree entirely that 5* means 5* and its important to know where we need to improve in the eyes of the customer. You have really helped us in this regard with your informative feedback. After a few unsuccessful hires we revamped our whole recruitment process to ensure we check as much for attitude as for skills. We are not perfect but we do believe in listening to complaints and feedback and look to improve. Your experience seems to reflect that, in that when there was a problem senior management listened and took action. We cant always prevent problems but when they occur we do take action to resolve and prevent recurrence.
1
공유
RJ
Roger Juer
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Roger Juer의 의견:
Good
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공유
SH
Sarah Hill
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Sarah Hill의 의견:
Great with expediting an urgent matter.
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공유
LM
Lucy Martis
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Lucy Martis의 의견:
Fast!
Very prompt response to my repair request of a leaking external pipe.
1
공유
CO
Colin
Feefo 인증됨
Wigan
9 years ago
Premier Block Management에 대한 Colin의 의견:
The two young ladies I spoke to were very friendly and helpful making life easy for a change,
Thank you
2
공유
LP
Lydia Piper
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Lydia Piper의 의견:
I have been in contact with Lucy Greene regarding some accounts queries. Lucy always emails back promptly and is extremely helpful.
0
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KW
Kerrie Williams
Feefo 인증됨
9 years ago
Premier Block Management에 대한 Kerrie Williams의 의견:
I contacted Richard Gibbs, via e-mail, regarding a problem with our community bins.
I received a reply from Richard, to say he had already raised the issue and would be chasing for follow ups until...
