Pockets.co.uk is an extension of our already successful bricks and mortar luxury menswear business.
서비스
4.8
/5
상품
4.8
/5
5
4
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2
1
79
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85
지난 1년 간 점
모두 1,301개의 리뷰 보기
신뢰할 수 있는 고객
8 years ago
Fantastic customer service, superbly packaged and will have no hesitation using Pockets again.
Vincent
Pockets
8 years ago
That's what we like to hear! Thank you for taking the time to give us this feedback, and thanks for choosing Pockets.
제품 리뷰
구매일: 23/09/2017
0
공유
TC
Trusted Customer
8 years ago
Pockets에 대한 Trusted Customer의 의견:
Delivery was unacceptable, flannels charge the same delivery charge but is the day after, I waiting 6 days! Very, very poor
Vincent
Pockets
8 years ago
I'm sorry you were not happy with the service you received from Pockets on this occasion. Your items did arrive on the 5th working day (Monday to Friday) after you placed your order, which is within the 3 - 7 days quoted on our website for standard delivery - we do usually strive to get every order dispatched much quicker than this, but allow the 7 working days period during Flash Sale events due to the high volume of orders we receive.
Whilst rating service as good, Pockets disregarded my request, and which I paid for, to send by a Courier who offers a delivery slot service. In consequence a day wasted awaiting delivery!
Vincent
Pockets
8 years ago
Sorry for the failure to honour our delivery arrangement this time, Terry. We did struggle to cope with the sheer volume of orders we had during this most recent Flash Sale, but I can assure you that we have learned from this experience by implementing better order processing and delivery procedures. Thank you for choosing Pockets.
Online service and overall customer service during enquiry, placing and tracking of my order was professional and helpful. I will certainly be buying from them again.
Vincent
Pockets
8 years ago
Thank you very much for the kind words! And thank you for choosing Pockets - we appreciate each and every one of our customers.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.