Pockets 리뷰

Thank you very much for leaving this review - we've recently switched couriers to DHL, and are happy to hear you're as happy with them as we are! Thank you for choosing Pockets.

I will pass this review onto our customer service team - pleased to hear you received the customer service I would expect here at Pockets!

Thank you so much for taking the time to leave this wonderful review! Very much appreciated by the whole team here at pockets.co.uk

Was our error to being with, and pleased to hear we resolved it in a positive way for you! Thank you for choosing Pockets - I will pass your kind review onto our web sales team.

Hi Jon, thank you very much for taking the time to give us this feedback. After liaising with our web designers I assure you that our customer passwords and account details are stored in hashed format using MD5 encryption (sorry if this is getting overly technical). The password was being sent out in the welcoming email in plain text prior to being encrypted. However, thanks to your feedback, we have realised that this could be a little disconcerting for new customers and so welcome emails will no longer include your password in plain text.

I hope this goes some way towards alleviating your concerns. Thank you for choosing Pockets.

We've updated the welcome email now, so this was really useful feedback - thank you once again! And thank you for kindly rerating, much appreciated.

Pleased to hear our delivery team is working as it should! Thank you for choosing Pockets.

Thank you for the kind words! Always a pleasure.